Fel som visas under uppgradering, slutpunktsaktivering och inloggning på Dell Security Management Server efter uppgradering till v9.9.2 eller senare

Berörda produkter:

• Dell Security Management Server

Berörda versioner:

• v9.9.2 och senare

I Dell Security Management Server infördes ett krav för fullständig textindexering i Dell Security Management Server v9.9.2 och senare. Fullständig textindexering används för att påskynda databasanropen mellan Dell Security Management Server och den konfigurerade SQL-servern.

Fel som visas under SMS-installation/-uppgradering:

Fel som uppstår när fullständig textindexering inte är installerat:

Bild 1: (Endast på engelska) SQL Serverkrav saknas

Fel som kan uppstå när fullständig textindexering stoppas:

Bild 2: (Endast på engelska) Fel vid skapande av databasschema

Fel som visas vid inloggningsförsök:

Bild 3: (Endast på engelska) Ett internt fel har inträffat

Säkerhetsservrarna output.log filen visar:

2017-12-21 18:04:38,544 WARN com.dell.ddps.exception.aop.AdminServiceExceptionMappingAspect [qtp1081046174-21] - org.springframework.jdbc.UncategorizedSQLException: PreparedStatementCallback; uncategorized SQLException for SQL [SELECT EID, CID, EntityType, EntitySubType, UID, DisplayName, Removed, Hidden, Guid FROM Entity WHERE CONTAINS(UID, ?) ORDER BY EID]; SQL state [S0001]; error code [30046]; SQL Server encountered error 0x80070422 while communicating with full-text filter daemon host (FDHost) process. Make sure that the FDHost process is running. To re-start the FDHost process, run the sp_fulltext_service 'restart_all_fdhosts' command or restart the SQL Server instance.; nested exception is com.microsoft.sqlserver.jdbc.SQLServerException: SQL Server encountered error 0x80070422 while communicating with full-text filter daemon host (FDHost) process. Make sure that the FDHost process is running. To re-start the FDHost process, run the sp_fulltext_service 'restart_all_fdhosts' command or restart the SQL Server instance.

2017-12-21 18:04:38,560 ERROR ADMINSERVICES [qtp1081046174-21] - adminService.login: com.dell.ddps.service.ServiceException: PreparedStatementCallback; uncategorized SQLException for SQL [SELECT EID, CID, EntityType, EntitySubType, UID, DisplayName, Removed, Hidden, Guid FROM Entity WHERE CONTAINS(UID, ?) ORDER BY EID]; SQL state [S0001]; error code [30046]; SQL Server encountered error 0x80070422 while communicating with full-text filter daemon host (FDHost) process. Make sure that the FDHost process is running. To re-start the FDHost process, run the sp_fulltext_service 'restart_all_fdhosts' command or restart the SQL Server instance.; nested exception is com.microsoft.sqlserver.jdbc.SQLServerException: SQL Server encountered error 0x80070422 while communicating with full-text filter daemon host (FDHost) process. Make sure that the FDHost process is running. To re-start the FDHost process, run the sp_fulltext_service 'restart_all_fdhosts' command or restart the SQL Server instance.

2017-12-21 18:04:38,575 ERROR ADMINSERVICES [qtp1081046174-21] - ServiceException thrown in webservice controller
com.dell.ddps.service.ServiceException: PreparedStatementCallback; uncategorized SQLException for SQL [SELECT EID, CID, EntityType, EntitySubType, UID, DisplayName, Removed, Hidden, Guid FROM Entity WHERE CONTAINS(UID, ?) ORDER BY EID]; SQL state [S0001]; error code [30046]; SQL Server encountered error 0x80070422 while communicating with full-text filter daemon host (FDHost) process. Make sure that the FDHost process is running. To re-start the FDHost process, run the sp_fulltext_service 'restart_all_fdhosts' command or restart the SQL Server instance.; nested exception is com.microsoft.sqlserver.jdbc.SQLServerException: SQL Server encountered error 0x80070422 while communicating with full-text filter daemon host (FDHost) process. Make sure that the FDHost process is running. To re-start the FDHost process, run the sp_fulltext_service 'restart_all_fdhosts' command or restart the SQL Server instance.

Sql Full-test Filter Daemon Launcher-tjänsten som inte körs på sql-målservern kan vara orsaken till problemet.

Från och med v9.9.2 måste fullständig textsökning installeras och användas på SQL-servern.

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