Latitude 7310 TPM RestartPending Remains True After Clearing TPM

Summary: This article provides information about why RestartPending stays on True even after clearing the Trusted Platform Module (TPM) on Latitude 7310.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.
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Symptoms

When clearing TPM in the BIOS, it shows that it is successful. However, when running the get-tpm command in the PowerShell, it shows that RestartPending is still True. This can affect some users who need this option to be disabled.

Affected Platforms:

  • Latitude 7310

Cause

This is related to a specific BIOS Switch.

Resolution

Updating to BIOS version 1.36.0 or later on the computer resolves the issue. To download and install the BIOS, reference BIOS Update Guide.

Affected Products

Latitude 7310
Article Properties
Article Number: 000264095
Article Type: Solution
Last Modified: 13 Nov 2025
Version:  3
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