External Mouse Does Not Function When Resuming From Modern Standby

摘要: External mouse does not function when resuming from Modern Standby/S4 until refreshed in Device Manager.

本文适用于 本文不适用于 本文并非针对某种特定的产品。 本文并非包含所有产品版本。
查看其他资源

症状

The externally plugged in mouse does not function when resuming from Modern Standby/S4 unless refreshed in Device Manager.

Affected Platforms:

  •  Dell Pro Micro QCM1255
  • Dell Pro Slim QCS1255
  • Dell Pro Tower QCT1255

原因

This is due to a BIOS coding issue.

解决方案

Updating to 1.0.4 or later on the computer resolves the issue. To download and install the BIOS, refer to the Dell BIOS and UEFI Update Download and Installation Guide.

受影响的产品

Dell Pro Micro QCM1255, Dell Pro Slim QCS1255, Dell Pro Tower QCT1255
文章属性
文章编号: 000312482
文章类型: Solution
上次修改时间: 15 9月 2025
版本:  2
从其他戴尔用户那里查找问题的答案
支持服务
检查您的设备是否在支持服务涵盖的范围内。