When browsing a client file system with Avamar Administrator, large numbers of files in the directories can cause Avamar Administrator to run out of memory. Avamar Administrator is configured by default to only retrieve the first 50,000 files in each directory. Change this limitation by editing the
max_browse_entries settings in
mcserver.xml and
mcclient.xml. However, this step could cause unpredictable application behavior.
Jobs do not appear in the Activity Monitor after server restart
If the administrator server is stopped and restarted, the jobs that started before the administrator server stop do not appear in the Activity Monitor.
Schedule start times and end times
If a different start time is selected in the schedule, reselect the desired end time.
Client name change impacts license quota
If a client is renamed, the old name of the client remains for activities reporting data for the client. Avamar treats new activities for the same client as if they were for a new client, leading to double counting the number of bytes protected for licensing purposes. If a client name change is required, consult EMC Customer Service to ensure that the database is correctly updated.
Additional “cold start” messages from netsnmp
To resolve an issue where SNMP stops responding, Avamar must frequently restart the
netsnmp agent. The
netsnmp agent generates a “cold start” message on each restart, in which additional “cold start” messages that are unrelated to actual restart of the Avamar system or incorrect operation of the system appear. However, there are some difficulties to distinguish between a real “cold start” message from the restart of Avamar system and a “cold start” message that is generated as the result of
netsnmp agent restarts.
Software conflicts with Black Ice and Timbuktu
The Avamar Administrator software is known to have conflicts with software packages such as Black Ice and Timbuktu.
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