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SupportAssist for Home PCs User’s Guide

PDF

Configure Internet connection

Prerequisites

You must be logged in as an administrator.

About this task

Your PC must be connected to an active Internet connection to experience the automated support capabilities of SupportAssist. You can configure SupportAssist to connect to the Internet directly or through a proxy server.

Steps

  1. Open SupportAssist and click Settings.
  2. In the Internet connection card, click Open.
  3. If SupportAssist can directly connect to the Internet, select Connect directly (recommended).
  4. If SupportAssist must connect to the Internet using a proxy network, perform the following steps:
    1. Select Connect through a proxy.
    2. Enter the address, port number, user name, and password.
      NOTE:You can enter a maximum of five digits for the port number.
  5. Click Save and continue.

Results

The Internet settings are saved.

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