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SupportAssist for Home PCs User’s Guide

PDF

Scan hardware

About this task

SupportAssist scans your PC hardware to check for and detect any hardware issues.

NOTE:If you do not have administrator rights on the PC, the Scan Hardware option is not enabled.

Steps

  1. On the Home page, click Scan hardware.
    The Run scans and optimizations page is displayed.
  2. Click Start.

Results

The PC is scanned for hardware issues, and the result of the scan is displayed in the Report summary section.
  • If no issues are detected, the success summary is displayed.
  • If issues are detected, you must create a support request.

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