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SupportAssist for Home PCs User’s Guide

PDF

Remove safelisted files

About this task

If potentially unsafe files or applications are detected during a virus and malware scan, you can choose to keep them or remove them. If you chose to keep the files or applications, these files or applications are displayed on the Safelisted files page. You can remove the files or applications at any point in time.

Steps

  1. Open SupportAssist and click Settings.
  2. In the Safelisted files card, click Open.
    The list of files or applications that you chose to keep are displayed.
  3. To remove the files or applications, switch the preference to Remove and click Save and Apply.

Results

The files or applications are removed and the list is updated.

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