Skip to main content
Sign Out

Welcome to Dell

My Account
  • Place orders quickly and easily
  • View orders and track your shipping status
  • Enjoy members-only rewards and discounts
  • Create and access a list of your products
  • Manage your Dell EMC sites, products, and product-level contacts using Company Administration.
Sign In Create an Account Dell Financial Services Premier Sign In Partner Program Sign In
Contact Us

Your Dell.com Carts

PowerProtect Data Manager 19.14 File System User Guide

PDF

Install the File System agent on Windows in interactive mode

Use this interactive procedure to Install the File System agent on supported Windows systems.

Prerequisites

Steps

  1. In the PowerProtect Data Manager UI:
    1. Click Settings icon, and then select Downloads from the System Settings menu.
    2. Select the File System agent download package for Windows, fsagent19x_win_x64.zip.
    3. Download the package in the location that you want to install the File System agent.
  2. Run the fsagent-19.x.x.x.exe program.
  3. Follow the wizard installation steps to provide the installation location and the PowerProtect Data Manager server IP address.
    NOTE:If another application agent is already installed on the client and registered to PowerProtect, ensure that you register the agent with the existing PowerProtect Data Manager server IP. When you register the agent with a PowerProtect Data Manager server that is different from the currently registered server, no warning message appears, and requests are routed to the newer server instance.
    • If another application agent is already installed on the client and registered to PowerProtect, ensure that you register the agent with the existing PowerProtect Data Manager server IP. When you register the agent with a PowerProtect Data Manager server that is different from the currently registered server, no warning message appears, and requests are routed to the newer server instance.
    • If you specify a hostname or fully qualified domain name (FQDN) with an underscore (_) for the PowerProtect Data Manager server, then the communication will be done by the system's IP, if provided the system on registration.

    To enable the PowerProtect Data Manager communications port that you select in the Agent Service Port field, ensure that the Configure the Windows Firewall option is selected. This option is selected by default.

    When the Configure the Windows Firewall option is enabled, the installation creates the Windows firewall rule that allows inbound and outbound connections for the agent service process. Installation of the File System agent requires a selected port on the File System agent host (selected from port ranges 7000 to 7009 and 7012 to 7020) and the port 7001 on PowerProtect Data Manager to be open bidirectionally. These ports enable communication between the File System agent and PowerProtect Data Manager.

    NOTE:If the Microsoft application agent is already installed and firewall rules are configured, then the Configure the Windows Firewall option is selected by default but disabled for the File System agent.

    To select the port for communication between PowerProtect Data Manager and the File System agent, select Agent Service Port and specify the port number from the supported port ranges 7000 to 7009 and 7012 to 7020.

    NOTE:If you do not specify a port number, the default port 7000 is used as the communications port. The ports 7010 and 7011 are used by the agent service message bus.

    To select a preferred host address for communication, select Preferred Application Host Address for Communication and then an entry from the drop-down list. The preferred host address can be an IPv4 address, and IPv6 address, or a fully qualified domain name (FQDN).

    NOTE:Selecting an FQDN ensures continued communication between PowerProtect Data Manager and the application agent host when the IP address changes. Using an FQDN is recommended for DHCP environments and other environments where static IP addresses can change.
  4. Click Install.
    The following msi files are used for the installation:
    • AgentService.msi—Installs or updates the agent service component for File System agent.
    • BBBWT.msi—Installs the block-based backups driver.
    • Fsagent.msi—Installs the File System agent related files and folders.
  5. Click Finish.
    NOTE:If a change occurred to the PowerProtect Data Manager server IP address, the installation completes successfully but the client registration fails. To reregister the client to the correct IP address, use the Modify option under Add/Remove programs for the File System agent, and then restart the PowerProtect service agent service on the client.

Next steps

Windows installer logs are retained at <System drive>\Users\<installing user>\AppData\Local\Temp, and should be consulted in the event of an installation failure.

If the host is not already approved, add the file system host to the PowerProtect Data Manager server. Manage the File System agent provides more information.

Discover file system assets. Discover a file system host provides more information.

NOTE:If you change the FQDN of the client at any point, use the Modify option under Add/Remove programs to update the registration information for the File System agent, and then restart the agent service on the client to reregister the client with the PowerProtect Data Manager server.

Rate this content

Accurate
Useful
Easy to understand
Was this article helpful?
0/3000 characters
  Please provide ratings (1-5 stars).
  Please provide ratings (1-5 stars).
  Please provide ratings (1-5 stars).
  Please select whether the article was helpful or not.
  Comments cannot contain these special characters: <>()\