NOTE:If another application agent is already installed on the client and registered to PowerProtect, ensure that you register the agent with the existing
PowerProtect Data Manager server IP. When you register the agent with a
PowerProtect Data Manager server that is different from the currently registered server, no warning message appears, and requests are routed to the newer server instance.
- If another application agent is already installed on the client and registered to PowerProtect, ensure that you register the agent with the existing
PowerProtect Data Manager server IP. When you register the agent with a
PowerProtect Data Manager server that is different from the currently registered server, no warning message appears, and requests are routed to the newer server instance.
- If you specify a hostname or fully qualified domain name (FQDN) with an underscore (_) for the
PowerProtect Data Manager server, then the communication will be done by the system's IP, if provided the system on registration.
To enable the
PowerProtect Data Manager communications port that you select in the
Agent Service Port field, ensure that the
Configure the Windows Firewall option is selected. This option is selected by default.
When the
Configure the Windows Firewall option is enabled, the installation creates the Windows firewall rule that allows inbound and outbound connections for the agent service process. Installation of the File System agent requires a selected port on the File System agent host (selected from port ranges 7000 to 7009 and 7012 to 7020) and the port 7001 on
PowerProtect Data Manager to be open bidirectionally. These ports enable communication between the File System agent and
PowerProtect Data Manager.
NOTE:If the Microsoft application agent is already installed and firewall rules are configured, then the
Configure the Windows Firewall option is selected by default but disabled for the File System agent.
To select the port for communication between
PowerProtect Data Manager and the File System agent, select
Agent Service Port and specify the port number from the supported port ranges 7000 to 7009 and 7012 to 7020.
NOTE:If you do not specify a port number, the default port 7000 is used as the communications port. The ports 7010 and 7011 are used by the agent service message bus.
To select a preferred host address for communication, select
Preferred Application Host Address for Communication and then an entry from the drop-down list. The preferred host address can be an IPv4 address, and IPv6 address, or a fully qualified domain name (FQDN).
NOTE:Selecting an FQDN ensures continued communication between
PowerProtect Data Manager and the application agent host when the IP address changes. Using an FQDN is recommended for DHCP environments and other environments where static IP addresses can change.