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Dell PowerStore Planning Guide

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CloudIQ

CloudIQ is a cloud-based application that allows users to monitor system performance in near real-time across multiple PowerStore clusters and perform basic service actions. CloudIQ uses logs, system configuration, alerts, performance metrics, capacity metrics, and capacity forecast data that Support Connectivity collects from PowerStore clusters. CloudIQ provides dashboard views of all connected clusters, showing key information such as performance, capacity trending, and capacity predictions. CloudIQ also provides proactive serviceability that informs the user about issues before they occur and provides the user with simple, guided remediation.

NOTE:Support Connectivity must be enabled on the cluster to send data to CloudIQ.

Users can enable CloudIQ during the configuration of Support Connectivity on a PowerStore cluster. CloudIQ support is enabled by default when any Support Connectivity option is enabled. When Support Connectivity and CloudIQ are enabled, CloudIQ can be launched directly from PowerStore Manager. Users can also log in to the Dell site for CloudIQ with their valid service credentials to view their PowerStore clusters in CloudIQ.

NOTE:Once CloudIQ is enabled, it is possible to disable Support Connectivity without changing the CloudIQ setting. Without Support Connectivity, data is not collected and sent to CloudIQ, but if Support Connectivity is re-enabled, the system remembers the CloudIQ setting and immediately resumes sending data to CloudIQ. Disabling CloudIQ support does not disable the transfer of service-related telemetry data and data proactive collections that are provided through Support Connectivity.

System Health

NOTE:This feature is only applicable when Support Connectivity is enabled on the cluster and a bi-directional connection exists between PowerStore and CloudIQ.

System Health is shown in the Overview tab of the Dashboard page in PowerStore Manager. The health score provides an insight into how the system is performing. The health score is based on PowerStore alerts that are sent in the telemetry data. System Health also includes five attributes that appear as icons for Components, Configuration, Capacity, Performance, and Data Protection, respectively, along with issues and their associated remediation steps.

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