Dell PowerStore Planning Guide

Support Connectivity using the Connect Directly option

For the Connect Directly option, secure connect gateway software runs directly on each appliance. In a cluster, each appliance establishes its own connection to your service provider. Traffic is not routed through the primary appliance in a cluster. However, Support Connectivity can only be managed at the cluster level, that is, all changes are applied to every appliance in the cluster.

Enable and configure the Connect Directly option from the Support Connectivity page, which can be accessed through Settings and is listed under Support in the PowerStore Manager. These actions set up the appliance to use a secure connection between itself and your service provider.

When you select the Connect Directly option and accept the End User License Agreement (EULA), the appliance sets up a secure connection between itself and your service provider. This option enables remote access service connectivity capability with the appliance to and from your service provider along with two-way file transfer. If applicable, you can configure the connection from the appliance to an associated proxy server (optional).

When a new appliance is added to an existing cluster, the new appliance will detect the cluster Support Connectivity settings and automatically configure the new appliance to match. If the Connect Directly option is currently enabled, it will be automatically enabled on the new appliance. Additional actions are not necessary. If Connect Directly option cannot be enabled, it will not prevent the add-appliance process from completing.