Skip to main content
  • Place orders quickly and easily
  • View orders and track your shipping status
  • Enjoy members-only rewards and discounts
  • Create and access a list of your products
  • Manage your Dell EMC sites, products, and product-level contacts using Company Administration.

Dell PowerEdge Systems Red Hat Enterprise Linux 8 Release Notes

The system hangs, and a kernel soft lockup error is observed when OMSA is installed

Description
On the Dell PowerEdge system configured with PERC 12 and with the mpi3mr out of box driver installed, or when the user installs OM-SrvAdmin-Dell-Web-LX-11.0.1.0-5487.RHEL8.x86_64 (OMSA) the following call trace is observed when the system is in use: kernel:watchdog: BUG: soft lockup - CPU#30 stuck for 22s! [kworker/30:1H:931].

Issue is observed when September firmware version 8.4.10.0.18-5 (DPN 2DVNW) and December firmware version 8.4.0.0.18-29 (DPN 93K10) driver combination is used. For more information, see Red Hat Enterprise Linux Knowledge Base article 6985596.

Workaround
Use inbox mpi3mr driver instead of OOB driver or Use December FY24 firmware and December FY24 PERC 12 OOB driver.
Resolution
The issue has been resolved in RHEL 8.7 z stream kernel. (kernel-core-4.18.0-425.10.1.el8_7).
Systems affected
All Dell PowerEdge Servers with a high number of CPU cores.
Applies to

Red Hat Enterprise Linux 8.5 and later.

Tracking number
277161

Rate this content

Accurate
Useful
Easy to understand
Was this article helpful?
0/3000 characters
  Please provide ratings (1-5 stars).
  Please provide ratings (1-5 stars).
  Please provide ratings (1-5 stars).
  Please select whether the article was helpful or not.
  Comments cannot contain these special characters: <>()\