Dell Shared PowerEdge RAID Controller 8 Cards For Dell PowerEdge VRTX Systems User’s Guide

Multiple disks become inaccessible

Issue:

Multiple disks become simultaneously inaccessible.

Corrective Action:

Multiple physical disk errors in a single array indicate a failure in cabling or connection and can involve loss of data. Perform the following steps to recover the virtual disk:

CAUTION: Follow the safety precautions to prevent electrostatic discharge.

Turn off the system, check the cable connections, and reseat the physical disks.
Ensure that all the disks are present in the enclosure.
Turn on the system and enter the Chassis Management Controller (CMC).
Use the CMC to import the foreign configuration that is detected or clear the foreign configuration.

NOTE: For information about importing or clearing foreign configuration, see the Dell Chassis Management Controller for Dell PowerEdge VRTX User’s Guide at Dell.com/poweredgemanuals.

If the virtual disk is redundant and transitioned to Degraded state before going Offline, a rebuild operation starts automatically after the configuration is imported. If the virtual disk has gone directly to the Offline state due to a cable pull or power loss situation, the virtual disk is imported in its Optimal state without a rebuild occurring.

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Dell Shared PowerEdge RAID Controller 8 Cards For Dell PowerEdge VRTX Systems User’s Guide

Multiple disks become inaccessible

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