Dell Shared PowerEdge RAID Controller 8 Cards For Dell PowerEdge VRTX Systems User’s Guide

Prerequisites for transition scenarios

CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the system.

Perform the following steps to enable recovery in the event the part replacement process fails:

Follow the operating system procedure to back up all data from the shared storage drives.
- CAUTION: This procedure is complex and can put your data at risk if mistakes are made. Ensure to back up all the critical data prior to starting the procedure.
Document your virtual drive configuration and mapping information by performing the following steps:
1. Open CLI terminal and run the command racadm raid get vdisks –o. Take a screen shot of the results page and save the captured screen shot to a location of choice, or write down the information and store it in a safe, secure location.
2. Click Chassis Overview → Storage → Virtual Disks → Assign to view the virtual disk mapping by the CMC GUI. Take a screen shot of the results page and save the captured screen shot to a location of choice, or write down the information and store it in a safe, secure location.
3. Click Chassis Overview → Storage → Virtual Disks to get the virtual disk configuration information by the CMC GUI.
Take a screen shot of the results page and save the captured screen shot to a location of choice, or write down the information and store it in a safe, secure location.
Click Chassis Overview → Storage → Controllers to view the firmware version of the current Shared PERC 8 internal card. If your system has two Shared PERC 8 internal cards installed, the firmware version must be the same for both the cards.