Articles
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Explore the power of Dell Optimizer 5.x and earlier, your guide to enhanced performance, AI-driven optimizations, and seamless Windows 10 experiences. Learn more now.
Updated: November 18, 2025
ID: 000128673
This article contains information about troubleshooting issue with the Dell Optimizer (DO) 6.x Purchased Apps module.
Updated: November 25, 2025
ID: 000270525
For Users who have an Intel Adler Lake or Intel Raptor Lake processor Commercial computer with Dell Peripheral Manager and Dell Optimizer 3.2 or later version that is installed and a Dell peripheral device with an external sensor (example: Acadia webcam) is connected.
Updated: October 31, 2025
ID: 000207435
This article discusses the End of Life and End of Support dates for Dell Digital Delivery and Alienware Delivery, as well as options to migrate to other software delivery tools.
Updated: October 28, 2025
ID: 000336300
This article provides troubleshooting steps for common issues with Dell Optimizer and how to collect logs for further troubleshooting.
Updated: October 20, 2025
ID: 000201618
This article provides information about multimedia audio content that is shared during a conference call which may become distorted or intermittent for other participants. This occurs when using Desktops and Laptops with Intel 12th and 13th Generation Processors.
Updated: October 17, 2025
ID: 000215376
This article provides information about how to remove the background noise heard from a third-party USB headset when used on Latitude 3440, Latitude 9440 2-in-1, or Precision 5680.
Updated: September 30, 2025
ID: 000222903
For users who have Dell Optimizer 4.0 and are using Dell Headsets (WH3022, WH1022), they might experience lower voice quality than what is expected.
Updated: September 16, 2025
ID: 000210042
For Users who have an Intel Adler Lake or Intel Raptor Lake processors in Commercial computers with Dell Peripheral Manager and Dell Optimizer 3.2 or later version that is installed and a Dell peripheral device with an external sensor (example: Dell Ultrasharp Webcam WB7022) is connected.
Updated: September 16, 2025
ID: 000207438
Information about Dell Optimizer version 6.0.2.0-76 showing black text when launched in headless mode.
Updated: September 15, 2025
ID: 000320517
Information about the Dell Optimizer application not showing an analysis report for the Dell Precision 7960 Rack.
Updated: August 29, 2025
ID: 000214654
A Latitude 5430 Rugged or Latitude 7330 Rugged Extreme computer may not have an "About my battery" option when only connecting one battery.
Updated: August 28, 2025
ID: 000208974
This article provides information about accessing and using Purchased Apps in Dell Optimizer (DO) version 6.x.
Updated: August 18, 2025
ID: 000270498
The following article provides information about the latest version of the Dell Optimizer application. Transition from the older versions of MyDell and Dell Optimizer to the latest Dell Optimizer version 6.0 or newer.
Updated: August 11, 2025
ID: 000226259
Explore the power of Dell Optimizer - your guide to enhanced performance, AI-driven optimizations, and seamless Windows experiences. Learn more now.
Updated: August 07, 2025
ID: 000273253
Learn about what happens when you install both MyDell and Dell Optimizer on an Advanced RISC Machine (ARM) Processor and Chipset Laptop.
Updated: August 06, 2025
ID: 000226713
This article provides information about application running slower after enabling Optimize Applications or Prioritize Foreground Applications in Dell Optimizer (DO).
Updated: August 05, 2025
ID: 000225112
This article explains the procedure to open a Service Request (SR) using the Dell support page.
Get help fast for your Dell device. No more waiting on hold. No more tech headaches.
Dell makes it simple to fix problems, schedule repairs, or get support—right from your device or our support website.
Updated: July 31, 2025
ID: 000132371
Learn how to configure Dell Optimizer installed from System Center Configuration Manager (SCCM).
Updated: July 22, 2025
ID: 000184087
Dell Optimizer Collaboration Touchpad feature requires an active operating system (OS) user account login in order to sync with Zoom.
Updated: July 17, 2025
ID: 000200676
Learn how to Deploy, Manage, Secure, and Virtualize BYOD, Enterprise Client, and Mobility Solutions from Experts and Peers.
Updated: July 08, 2025
ID: 000146705
This article provides information about computers with proximity sensors and Walk Away Lock functionality locking too quickly.
Updated: May 22, 2025
ID: 000130242
This article provides information about the Dynamic Charge Policy in Dell Optimizer remaining unavailable on Latitude Rugged and Rugged Extreme laptops.
Updated: May 14, 2025
ID: 000208970
The following article provides information about an install error during an update to Dell Optimizer 6.1.
Updated: May 12, 2025
ID: 000318685
This article provides information about a message displays when the user is on a Zoom or Teams call and the call is muted.
Updated: April 24, 2025
ID: 000210956
This article provides information about how to use CTP feature on Latitude 9330, Dell Pro 13 Premium and Latitude 9440 2-in-1.
Updated: April 24, 2025
ID: 000207321
Music is filtered when recording music using camera application.
Updated: April 22, 2025
ID: 000198285
This article provides information about an issue where you cannot control the Zoom application with a single-tap on the Collaboration Touchpad. This is seen on the Latitude 9330 laptop.
Updated: April 22, 2025
ID: 000200990
This article describes what to do when data transfers across Bluetooth and IP Networks is interrupted by the Dell Optimizer Walk Away Lock feature.
Updated: April 22, 2025
ID: 000199054
This article discusses the audio panel option missing and audio jack detection issue in Dell Optimizer on Latitude 5320 and 5520 after Windows 10 installation with BIOS 1.17.2 to 1.19.1.
Updated: April 16, 2025
ID: 000200858
This article provides information about how the Dell Optimizer Presence Detection setting cannot be modified without an external monitor connected.
Updated: March 26, 2025
ID: 000299986
This article provides information about if the Dell Optimizer application cannot work on Windows 11.
Updated: March 25, 2025
ID: 000202467
Learn about Dell Optimizer and the Advance Color Profiles setting when used with more than two monitors.
Updated: February 05, 2025
ID: 000281495
This article discusses reasons why a computer with Dell Optimizer with Walk Away Lock (WAL) setting enabled, locks the screen.
Updated: January 23, 2025
ID: 000209973
This article contains some frequently asked questions (FAQ) and answers for Dell Optimizer Version 6.x Purchased Apps.
Updated: January 16, 2025
ID: 000270513
Dell Optimizer remediation is available for Intel Connectivity Performance Suite vulnerabilities that could be exploited by malicious users to compromise the affected system.
Updated: November 18, 2024
ID: 000215360
The following article provides information about a problem with Dell Optimizer version 6.0, and the factory install Korean Windows 11 operating system. The Applications purchased with the computer may not display on the computer.
Updated: November 15, 2024
ID: 000244440
When you are watching video and launching Dell Optimizer Power (ExpressCharge) Module, you hear audio distortion for few seconds.
Updated: November 13, 2024
ID: 000206276
Dell Optimizer remediation is available for a vulnerability in Intel® CST Software that could be exploited by malicious users to compromise the affected system.
Updated: November 12, 2024
ID: 000229379
Learn how to resolve the issue where Dell Optimizer (DO) automatically installs Microsoft .NET 6.0.20 on your computer, disregarding existing newer versions.
Updated: September 29, 2024
ID: 000222383
Dell Optimizer remediation is available for an InstallShield weak access control vulnerability that could be exploited by malicious users to compromise the affected system.
Updated: April 12, 2024
ID: 000216291
This article provides information about the messages that display upon starting Dell Optimizer.
Updated: August 02, 2023
ID: 000216170
This article provides information about why Dell Command Update terminates unexpectedly when upgrading Dell Optimizer to version 4.0.
Updated: March 10, 2023
ID: 000210957