From AI/ML to Agentic AI at the Edge

We’ve seen AI evolve for CSPs, from foundational AI/ML to Generative AI and Agentic AI, driving real-world benefits and ROI.

AI/ML in action with OpenBrew and T-Mobile

AI and Machine Learning serve as the foundation for all AI advancements, guiding the fast-paced evolution we are experiencing today. Established AI/ML solutions focus on predictive analytics, anomaly detection, and optimizing resources to enhance efficiency and reduce operational costs.

OpenBrew is a robust AI solution that leverages Dell’s open telecom ecosystem to simplify edge computing. It taps (pun intended) into AI/ML to maximize efficiency in manufacturing edge environments while seamlessly connecting devices across a network. For instance, manufacturers can monitor systems and predict issues on the production line in real time, drastically reducing downtime and maintaining smooth operational workflows.

Before implementing the solution, the brewery required a team of four people to constantly monitor the manufacturing line for fallen cans. However, after the solution was installed, they were able to reduce this number by half, needing only two people for the task. This allowed the team to shift their focus to higher-value activities, ultimately contributing to increased efficiency and greater revenue growth.

This integration is an example of the tangible benefits of AI/ML-enabled efficiency where complex tasks are simplified, enabling industries to scale without bottlenecks, pun intended (again).

Generative AI enhances pedestrian safety with AT&T

Building on foundational AI/ML capabilities, generative AI introduces a new paradigm that combines advanced data synthesis with intuitive problem-solving. Dell, Khasm, NVIDIA, Archetype AI and AT&T have leveraged this technology to address pedestrian safety challenges in urban environments, showcasing how cities and towns can benefit from Generative AI’s creativity and adaptability.

The solution utilizes generative AI models to analyze thousands of datasets in real time, identifying high-risk pedestrian zones. Supported by powerful 5G networks, this initiative maps critical patterns like traffic congestion, environmental changes and human behaviors, enabling cities to make proactive decisions to protect their citizens. Real-time alerts displayed on digital signage or transmitted directly to navigation apps warn pedestrians and drivers alike, thus minimizing accidents.

This isn’t just tech for tech’s sake, it’s a perfect illustration of leveraging generative AI to prioritize human well-being. It embodies progress where safety and connectivity go hand in hand, paving the way for smarter, safer cities.

Agentic AI at the edge is the future

While Generative AI redefines problem-solving, Agentic AI introduces a new frontier with autonomous, decision-driven solutions that thrive at the edge and in telecom environments. Its defining feature is the ability to act independently, without human intervention, through advanced decision-making frameworks. When paired with cutting-edge edge technologies like the PowerEdge XR8000, Agentic AI can unlock unprecedented levels of intelligent autonomy and real-time responsiveness.

Telecoms have the potential to equip organizations with the power to make decisions and act instantly, eliminating delays caused by centralized oversight. For example, in a hospital, an AI Agent can continuously monitor critical infrastructure such as patient monitoring systems, HVAC units and power supplies, to detect anomalies or potential failures before they occur. It can also optimize workflows by reallocating staff or resources in real time, such as directing medical teams to high-priority cases or ensuring critical equipment is available where it’s needed most. In transportation, these AI agents can analyze traffic patterns, detect disruptions like accidents or congestion and automatically adjust traffic signals or reroute vehicles to maintain safety and flow. By bringing intelligent autonomy to the edge, CSPs empower enterprises to address complex challenges as they arise—turning real-time insights into actionable, impactful solutions.

We are focused on bringing real-world solutions to our customers, delivering measurable benefits that drive efficiency and innovation. Our collaboration on a groundbreaking agentic AI use case leverages digital twin technology to tackle some of the most complex challenges at the enterprise edge. By creating real-time virtual replicas of physical systems, this innovation enables simulation to predict and optimize operations with precision, helping businesses achieve better outcomes faster.

With fusion of autonomy and 5G capabilities, agentic AI will open innovations in edge applications—from industrial IoT to urban infrastructure. Stay tuned—this is the future in motion.

The edge ahead

Each step, from AI/ML foundations to cutting-edge generative AI applications, focuses on meaningful solutions that address challenges in connectivity, safety and autonomy. And now, the era of agentic AI will amplify this trajectory by introducing unprecedented decision-making intelligence at the edge, transforming networks into self-sufficient ecosystems.

As the backbone of our connected world, CSPs power the global digital landscape and connectivity with their transformed networks. This unique position enables them to connect communities, empower industries and unlock extraordinary value at the enterprise edge. With Dell Technologies as your trusted partner, you have the resources and support to turn vision into action. Check out our current offering of AI use-cases built for Telecom.

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