PowerProtect Data Manager: Replikeringen mislykkedes med fejlen "Fejl: 5009 Filkopiering mislykkedes (NFS: "I/O"-fejl)"

Summary: PowerProtect Data Manager: Replikeringen mislykkedes med fejlen "Fejl: 5009 Filkopiering mislykkedes (NFS: "I/O"-fejl)"

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

PPDM-logfiler:
Err: 5009 file-copy operation failed (nfs: "I/O" error)

DD-logfiler:
Failed to do a filecopy, err = [5029: rpc operation/function failure, ddr/repl/lrepl_client.c, filecopy_handle_scaleout, 14606]
Port 2051 er åben mellem DD er. Replikeringsprocessen fra PPDM når 99 %, men 0 byte-data overføres, indtil de mislykkes efter 20 gange bindinger. 

Cause

Skift MTU: 1500
DD NIC MTU: 9000

Resolution

Sørg for, at MTU på switchen er den samme som DD

Affected Products

PowerProtect Data Manager
Article Properties
Article Number: 000225799
Article Type: Solution
Last Modified: 11 Dec 2025
Version:  2
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.