PowerProtect Data Manager: A replicação falhou com o erro "Err: Falha na operação de cópia de ficheiros 5009 (NFS: Erro "E/S")"

Summary: PowerProtect Data Manager: A replicação falhou com o erro "Err: Falha na operação de cópia de ficheiros 5009 (NFS: Erro "E/S")"

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

Registos PPDM:
Err: 5009 file-copy operation failed (nfs: "I/O" error)

Registos do DD:
Failed to do a filecopy, err = [5029: rpc operation/function failure, ddr/repl/lrepl_client.c, filecopy_handle_scaleout, 14606]
A porta 2051 está aberta entre DDs. O processo de replicação do PPDM atinge 99%, mas os dados de 0 byte são transferidos até falharem após serem retirados 20 vezes. 

Cause

MTU do Switch: 1500
DD NIC MTU: 9000

Resolution

Certifique-se de que a MTU no switch é igual à do DD

Affected Products

PowerProtect Data Manager
Article Properties
Article Number: 000225799
Article Type: Solution
Last Modified: 11 Dec 2025
Version:  2
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