PowerProtect Data Manager-Failed to create storage unit with error code CFG0001
Summary: PowerProtect Data Manager-Failed to create storage unit with error code CFG0001
This article applies to
This article does not apply to
This article is not tied to any specific product.
Not all product versions are identified in this article.
Symptoms
When creating a new policy, we failed to create the storage unit.
From GUI :
From job log:
We've already confirmed there's no network issue, no certificate issue, already using sysadmin to add DD(discovery is working fine)
From GUI :
CFG0001: xxx: Unable to configure the protection policy because of the following error: Failed to connect to PowerProtect DD System. errorNum: 5007 errorMessage: operation is not implemented
From job log:
ddboost.log: 2023-08-11T23:15:17.931Z ERROR [] [pool-26-thread-1] [00000000-0000-4000-b000-000000000000][][][TRACE_ID:81a3388041e49793;JOB_ID:9ea4884359c07119][plc.id:2eab4e3d,asset.id:,pcs.id:] ddboost.log(52) - severity:1 msg:[D688:7FF690077BA0] ddp_connect_with_config() failed, Hostname: xxx, Err: 5007-nfs ddp getinfo failed (nfs: Operation not supported)
We've already confirmed there's no network issue, no certificate issue, already using sysadmin to add DD(discovery is working fine)
Cause
DD NFS service is disabled.
Resolution
On DD GUI, click "ENABLE" to enable NFSv3
Affected Products
PowerProtect Data Manager, PowerProtect SoftwareArticle Properties
Article Number: 000216695
Article Type: Solution
Last Modified: 27 Nov 2023
Version: 4
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.