PowerProtect Data Manager – kunne ikke opprette lagringsenhet med feilkode CFG0001

Summary: PowerProtect Data Manager – kunne ikke opprette lagringsenhet med feilkode CFG0001

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Symptoms

Da vi opprettet en ny policy, kunne vi ikke opprette lagringsenheten.

Fra GUI: 
CFG0001: xxx: Unable to configure the protection policy because of the following error: Failed to connect to PowerProtect DD System. errorNum: 5007 errorMessage: operation is not implemented

Fra jobblogg: 
ddboost.log: 2023-08-11T23:15:17.931Z ERROR [] [pool-26-thread-1] [00000000-0000-4000-b000-000000000000][][][TRACE_ID:81a3388041e49793;JOB_ID:9ea4884359c07119][plc.id:2eab4e3d,asset.id:,pcs.id:] ddboost.log(52) -  severity:1 msg:[D688:7FF690077BA0] ddp_connect_with_config() failed, Hostname: xxx, Err: 5007-nfs ddp getinfo failed (nfs: Operation not supported) 


Vi har allerede bekreftet at det ikke er noe nettverksproblem, ingen sertifikatproblem, som allerede bruker sysadmin til å legge til DD (oppdaging fungerer fint)


Cause

DD NFS-tjenesten er deaktivert.

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Resolution

I DD GUI klikker du på ENABLE (AKTIVER) for å aktivere NFSv3

Affected Products

PowerProtect Data Manager, PowerProtect Software
Article Properties
Article Number: 000216695
Article Type: Solution
Last Modified: 27 Nov 2023
Version:  4
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