PowerProtect Data Manager - 无法创建具有错误代码CFG0001的存储单元

Summary: PowerProtect Data Manager - 无法创建具有错误代码CFG0001的存储单元

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Symptoms

创建新策略时，我们未能创建存储单元。

从 GUI： 
CFG0001: xxx: Unable to configure the protection policy because of the following error: Failed to connect to PowerProtect DD System. errorNum: 5007 errorMessage: operation is not implemented

从作业日志中： 
ddboost.log: 2023-08-11T23:15:17.931Z ERROR [] [pool-26-thread-1] [00000000-0000-4000-b000-000000000000][][][TRACE_ID:81a3388041e49793;JOB_ID:9ea4884359c07119][plc.id:2eab4e3d,asset.id:,pcs.id:] ddboost.log(52) -  severity:1 msg:[D688:7FF690077BA0] ddp_connect_with_config() failed, Hostname: xxx, Err: 5007-nfs ddp getinfo failed (nfs: Operation not supported) 


我们已经确认没有网络问题，没有证书问题，已经在使用 sysadmin 添加 DD（发现工作正常）


Cause

DD NFS 服务已禁用。

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Resolution

在 DD GUI 上，单击“ENABLE”以启用 NFSv3

Affected Products

PowerProtect Data Manager, PowerProtect Software
Article Properties
Article Number: 000216695
Article Type: Solution
Last Modified: 27 Nov 2023
Version:  4
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