PowerProtect Data Manager-Failed to create storage unit with error code CFG0001

Summary: PowerProtect Data Manager-Failed to create storage unit with error code CFG0001

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Symptoms

建立新原則時，我們無法建立儲存裝置。

從 GUI： 
CFG0001: xxx: Unable to configure the protection policy because of the following error: Failed to connect to PowerProtect DD System. errorNum: 5007 errorMessage: operation is not implemented

從工作記錄： 
ddboost.log: 2023-08-11T23:15:17.931Z ERROR [] [pool-26-thread-1] [00000000-0000-4000-b000-000000000000][][][TRACE_ID:81a3388041e49793;JOB_ID:9ea4884359c07119][plc.id:2eab4e3d,asset.id:,pcs.id:] ddboost.log(52) -  severity:1 msg:[D688:7FF690077BA0] ddp_connect_with_config() failed, Hostname: xxx, Err: 5007-nfs ddp getinfo failed (nfs: Operation not supported) 


我們已經確認沒有網路問題，沒有憑證問題，已經使用 sysadmin 新增 DD （探索運作正常）


Cause

DD NFS 服務已停用。

image.png

Resolution

在 DD GUI 上，按一下[ENABLE] （啟用） 以啟用 NFSv3

Affected Products

PowerProtect Data Manager, PowerProtect Software
Article Properties
Article Number: 000216695
Article Type: Solution
Last Modified: 27 Nov 2023
Version:  4
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