Avamar: Virtuaalikoneen näköistiedoston varmuuskopiointi epäonnistuu (koodi 10014)

Summary: Virtuaalikoneen näköistiedoston varmuuskopiointi epäonnistuu (koodi 10014), koska aiempi viitevarmuuskopio on vioittunut

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms



Virhe näkyi lokeissa seuraavasti:
>2020-03-23 08:29:40 avvcbimage Info <14698>: submitting pax container change block extents: >2020-03-23 08:29:40 avvcbimage Error <0000>: [IMG0010] pax_container::beginfile(virtdisk-flat.vmdk) returned problem:32 >2020-03-23 08:29:40 avvcbimage Info <9772>: Starting graceful (staged) termination, openPaxFile returned error (wrap-up stage) >2020-03-23 08:29:40 avvcbimage Error <0000>: [IMG1003] Backup of [AVAMAR_AVAMAR_AVAMAR_AVAMAR_ AVAMAR-12] AVAMAR01 (347ca96a-ccc7-497a-bded-a66fab5f986f)/AVAMAR01 (347ca96a-ccc7-497a-bded-a66fab5f986f)_2.vmdk failed >2020-03-23 08:29:40 avvcbimage Info <16041>: VDDK:VixDiskLib: VixDiskLib_Close: Close disk. >2020-03-23 08:30:27 avvcbimage Info <6033>: Begin STDERR from run-at-end: curl: (35) error:140770FC:SSL routines:SSL23_GET_SERVER_HELLO:unknown protocol Use of uninitialized value $availableversion in concatenation (.) or string at /usr/local/avamarclient/etc/scripts/proxymountclient.pl line 284. 
After further investigation found the problem with labelnum taken from previous backup that is corrupted and causing the failure:
2020-03-27 10:30:41 avvcbimage Info <11986>: Changed block tracking is engaged for this VM 2020-03-27 10:30:41 avvcbimage Info <11987>: Reference backup is #713 captured on 2020-02-29 23:34:26 2020-03-27 10:30:41 avvcbimage Info <14680>: A reference to a valid prior backup is available so this will be an incremental. 
 

Cause

Vioittunut viitevarmuuskopio aiheuttaa varmuuskopioinnin epäonnistumisen.

Resolution

Kiertotapa, joka korjaa ongelman:
  • Poista CBT käytöstä ja tee täydellinen varmuuskopio.
  • Ota CBT uudelleen käyttöön ja varmista, että myös lisäävä varmuuskopiointi toimii oikein.

 

Affected Products

Avamar

Products

Avamar
Article Properties
Article Number: 000069322
Article Type: Solution
Last Modified: 12 Jun 2021
Version:  4
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.