Avamar:VMイメージのバックアップがコード10014で失敗する
Summary: 以前取得した参照バックアップの破損が原因で、VMイメージのバックアップがコード10014で失敗する
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Symptoms
ログには、次のようなエラーが表示されていました。
>2020-03-23 08:29:40 avvcbimage Info <14698>: submitting pax container change block extents: >2020-03-23 08:29:40 avvcbimage Error <0000>: [IMG0010] pax_container::beginfile(virtdisk-flat.vmdk) returned problem:32 >2020-03-23 08:29:40 avvcbimage Info <9772>: Starting graceful (staged) termination, openPaxFile returned error (wrap-up stage) >2020-03-23 08:29:40 avvcbimage Error <0000>: [IMG1003] Backup of [AVAMAR_AVAMAR_AVAMAR_AVAMAR_ AVAMAR-12] AVAMAR01 (347ca96a-ccc7-497a-bded-a66fab5f986f)/AVAMAR01 (347ca96a-ccc7-497a-bded-a66fab5f986f)_2.vmdk failed >2020-03-23 08:29:40 avvcbimage Info <16041>: VDDK:VixDiskLib: VixDiskLib_Close: Close disk. >2020-03-23 08:30:27 avvcbimage Info <6033>: Begin STDERR from run-at-end: curl: (35) error:140770FC:SSL routines:SSL23_GET_SERVER_HELLO:unknown protocol Use of uninitialized value $availableversion in concatenation (.) or string at /usr/local/avamarclient/etc/scripts/proxymountclient.pl line 284.
After further investigation found the problem with labelnum taken from previous backup that is corrupted and causing the failure:
2020-03-27 10:30:41 avvcbimage Info <11986>: Changed block tracking is engaged for this VM 2020-03-27 10:30:41 avvcbimage Info <11987>: Reference backup is #713 captured on 2020-02-29 23:34:26 2020-03-27 10:30:41 avvcbimage Info <14680>: A reference to a valid prior backup is available so this will be an incremental.
Cause
破損した参照バックアップ番号が原因でバックアップに失敗します。
Resolution
この問題を解決するための回避策を次に示します。
- CBTを無効にして、フル バックアップを行います。
- CBTを再度有効にして、増分バックアップも正常に動作していることを確認します。
Affected Products
AvamarProducts
AvamarArticle Properties
Article Number: 000069322
Article Type: Solution
Last Modified: 12 Jun 2021
Version: 4
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