尝试在安装独立 Dell Encryption 外部介质服务的情况下安装 Dell Encryption 时出错

Summary: 本文包含有关如何解决错误的信息:调用 SetupInstallServicesFromInfSection 时出错

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

受影响的产品:

  • Dell Encryption
  • Dell Data Protection | Encryption

当独立 Dell Encryption Enterprise 外部介质(以前称为 Dell Data Protection |已安装外部介质版本)服务,用户尝试安装 Dell Encryption(以前称为 Dell Data Protection |加密)端点可能会收到错误。

在安装独立 Dell Encryption Enterprise 外部介质服务的情况下安装 Dell Encryption 时,计算机显示以下错误:

Dell Data Protection |加密错误
图 1:(仅限英文)Dell Data Protection |加密错误

Cause

不适用

Resolution

安装日志具有以下错误:

Product: Dell Data Protection | Encryption -- -- MSI_LOGGING -- *** CInstallInf::ProcessInf -- Error calling SetupInstallServicesFromInfSection. file=C:\Program Files\Dell\Dell Data Protection\Encryption\CmgFFE\CmgFFE.inf, section=DefaultInstall.Services, flags=0x9, gle=0x430

为防止出现此问题,请卸载独立的 EME 服务,然后安装 Dell Encryption。如果已尝试安装 Dell Encryption 并且失败,则所有 EME 组件已从计算机中移除,并且可以再次运行 Dell Encryption 安装,而无需其他操作。


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Affected Products

Dell Encryption
Article Properties
Article Number: 000130993
Article Type: Solution
Last Modified: 03 Oct 2023
Version:  8
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