Skip to main content
Sign Out

Welcome to Dell

My Account
  • Place orders quickly and easily
  • View orders and track your shipping status
  • Create and access a list of your products
  • Manage your Dell EMC sites, products, and product-level contacts using Company Administration.
Sign In Create an Account Premier Sign In Partner Program Sign In
Contact Us

Dell EMC Configuration Guide for the S4048T–ON System 9.14.2.4

PDF

Running Offline Diagnostics

To run offline diagnostics, use the following commands.

For more information, refer to the examples following the steps.
  1. Place the unit in the offline state.
    EXEC Privilege mode
    offline stack-unit stack-unit-number
    You cannot enter this command on a MASTER or Standby stack unit.
    NOTE The system reboots when the offline diagnostics complete. This is an automatic process. The following warning message appears when you implement the offline stack-unit command: Warning - Diagnostic execution will cause stack-unit to reboot after completion of diags. Proceed with Offline-Diags [confirm yes/no]:y
    After the system goes offline, you must reload or run the online stack-unit stack-unit-number command for the normal operation.
  2. Confirm the offline status.
    EXEC Privilege mode
    show system brief
  3. Start diagnostics on the unit.
    diag stack-unit stack-unit-number
    When the tests are complete, the system displays the following message and automatically reboots the unit.
    DellEMC#00:09:42 : Diagnostic test results are stored on file: flash:/TestReport-SU-0.txt
Diags completed... Rebooting the system now!!!

Mar 12 10:40:35: %S4810:0 %DIAGAGT-6-DA_DIAG_DONE: Diags finished on stack unit 0
    DellEMC#00:09:42 : Diagnostic test results are stored on file: flash:/TestReport-SU-0.txt
Diags completed... Rebooting the system now!!!
Mar 12 10:40:35: %S6000:0 %DIAGAGT-6-DA_DIAG_DONE: Diags finished on stack unit 1
    Diagnostic results are printed to a file in the flash using the filename format TestReport-SU-<stack-unit-id>.txt.
    Log messages differ somewhat when diagnostics are done on a standalone unit and on a stack member.
  4. View the results of the diagnostic tests.
    EXEC Privilege mode
    show file flash://TestReport-SU-stack-unit-id.txt

Examples of Running Offline Diagnostics

The following example shows the offline stack-unit id command.

The following example shows the show system brief command.

DellEMC#show system brief

Stack MAC : 00:01:e8:8b:5d:8c
Reload-Type                :   normal-reload [Next boot : normal-reload]

--  Stack Info  --
Unit  UnitType     Status         ReqTyp          CurTyp          Version     Ports
------------------------------------------------------------------------------------
  0   Management   online         S4810         S4810        9-4(0-89)   64
  1   Member       not present
  2   Member       not present
  3   Member       not present
  4   Member       not present
  5   Member       not present
  6   Member       not present
  7   Member       not present
  8   Member       not present
  9   Member       not present
 10   Member       not present
 11   Member       not present

--  Power Supplies  --
Unit   Bay   Status       Type    FanSpeed(rpm)
---------------------------------------------------------------------------
  0     0    down         UNKNOWN       0
  0     1    up           AC          14000

--  Fan  Status  --
Unit Bay   TrayStatus  Fan0    Speed   Fan1    Speed
------------------------------------------------------------------------------------
 0    0     up          up      13466   up      13466
 0    1     up          up      13653   up      13466

Speed in RPM

The following example shows the diag command (standalone unit).

DellEMC#diag stack-unit 1
Warning - diagnostic execution will cause multiple link flaps on the peer side - advisable to shut directly connected ports
Proceed with Diags [confirm yes/no]: yes
DellEMC#Jan 16 02:22:46: %S4810:0 %DIAGAGT-6-DA_DIAG_STARTED: Starting diags on stack unit 1
00:06:47 : Approximate time to complete the Diags ... 13 Mins

The following example shows the diag command (stack member).

[output from master unit]

DellEMC#diag stack-unit 2
Warning - the stack unit will be pulled out of the stack for diagnostic execution
Proceed with Diags [confirm yes/no]: yes
Warning - diagnostic execution will cause multiple link flaps on the peer side - advisable
to shut directly connected ports
Proceed with Diags [confirm yes/no]: yes
DellEMC#00:03:13: %S25P:2 %DIAGAGT-6-DA_DIAG_STARTED: Starting diags on stack unit 2
00:03:13 : Approximate time to complete these Diags ... 6 Min
00:03:13 : Diagnostic test results will be stored on stack unit 2 file: flash:/
TestReport-SU-2.txt

DellEMC#00:03:35: %STKUNIT1-M:CP %CHMGR-2-STACKUNIT_DOWN: Stack unit 2 down - card removed
00:08:50: %STKUNIT1-M:CP %CHMGR-5-STACKUNITDETECTED: Stack unit 2 present
00:09:00: %STKUNIT1-M:CP %CHMGR-5-CHECKIN: Checkin from Stack unit 2 (type S25P, 28 ports)
00:09:00: %S25P:2 %CHMGR-0-PS_UP: Power supply 0 in unit 2 is up
00:09:00: %STKUNIT1-M:CP %CHMGR-5-STACKUNITUP: Stack unit 2 is up
[output from the console of the unit in which diagnostics are performed]

DellEMC(stack-member-2)#
Diagnostic test results are stored on file: flash:/TestReport-SU-2.txt
Diags completed... Rebooting the system now!!!

The following example shows the show file flash:\\ command (standalone member).

DellEMC#show file flash://TestReport-SU-0.txt

*******************************S-Series Diagnostics***********************

    Board                           : S4810 Dell Inc.
    Stack Unit Board Serial Number  : HADL112220111
    CPU Version                     : MPC8536E, Version: 1.1
    CPLD REVISION                   : 0x7
    CPLD BOARD TYPE                 : 0x1
    Diag image based on build       : 9-4(0-89)
    Stack Unit Board temperature    : 50 Degree C
    Stack Unit Number               : 1

**************************Stack Unit EEPROM INFO**************************

**************MFG INFO*******************

Data in Chassis Eeprom Mfg Info is listed as...
Vendor Id            : 07
Country Code         : 02
Date Code            : 01222011
Serial Number        : HADL112220111
Part Number          : 7590009602
Product Revision     : A
Product Order Number : S4810P-AC

**************************** S4810 LEVEL 0 DIAGNOSTICS**************************

diagS4810ChkPsuPresence[625]: ERROR: Psu : 0 is not present
Test 1.000 - Psu Power Good Test ....................................     NOT PRESENT
Test 1.001 - Psu Power Good Test .................................... PASS
Test 1 - Psu Power Good Test  .......................................     FAIL
diagS4810ChkPsuPresence[625]: ERROR: Psu : 0 is not present
Test 2.000 - Fan Psu Status test ....................................     NOT PRESENT
Test 2.001 - Fan Psu Status test .................................... PASS
Test 2 - Fan Psu Status Test  .......................................     FAIL
Test 3.000 - Fan board presence Test ................................ PASS
Test 3.001 - Fan board presence Test ................................ PASS
Test 3 - Fan Board Presence Test  ................................... PASS
Test 4.000 - Board Fan Status Test .................................. PASS
Test 4.001 - Board Fan Status Test .................................. PASS
Test 4.002 - Board Fan Status Test .................................. PASS
Test 4.003 - Board Fan Status Test .................................. PASS
Test 4 - Board Fan Status Test  ..................................... PASS
Test 5 - Fan Tray Air Flow Status Test  ............................. PASS
Test 6.000 - TMP75A-CPU ............................................. PASS
Test 6.001 - TMP75B-MAC ............................................. PASS
Test 6.002 - TMP75C-LEFT-PHY ........................................ PASS
Test 6.003 - TMP75D-RIGHT-PHY ....................................... PASS
Test 6 - Temp Sensor Access Test .................................... PASS
Test 7 - RTC Presence Test .......................................... PASS
Test 8 - SDRAM Presence Test ........................................ PASS
Test 10 - Board revision Test ....................................... PASS
Test 11 - MGMT PHY Presence Test .................................... PASS
Test 12 - Board voltage Test ........................................ PASS

Rate this content

Accurate
Useful
Easy to understand
Was this article helpful?
0/3000 characters
  Please provide ratings (1-5 stars).
  Please provide ratings (1-5 stars).
  Please provide ratings (1-5 stars).
  Please select whether the article was helpful or not.
  Comments cannot contain these special characters: <>()\