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Dell EMC SmartFabric OS10 User Guide Release 10.5.0

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Support bundle

The Support Bundle is based on the sosreport tool. Use the Support Bundle to generate an sosreport tar file that collects Linux system configuration and diagnostics information, as well as the show command output to send to Dell EMC Technical Support.

To send Dell EMC Technical Support troubleshooting details about the Linux system configuration and OS10 diagnostics, generate an sosreport tar file.

  1. Generate the tar file in EXEC mode.
    generate support-bundle
  2. Verify the generated file in EXEC mode.
    dir supportbundle
  3. Send the support bundle using FTP/SFTP/SCP/TFTP in EXEC mode. 
    copy supportbundle://sosreport-filename.tar.gz tftp://server-address/path

Use the delete supportbundle://sosreport-filename.tar.gz command to delete a generated support bundle.

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