PowerProtect Data Manager 19.16 Virtual Machine User Guide

Access the PowerProtect Data Manager UI

PowerProtect Data Manager provides a web-based UI that you can use to manage and monitor system features and settings from any location over a network.

1. From a host that has network access to the PowerProtect Data Manager instance, use the latest version of Google Chrome or Microsoft Edge to connect to the instance:
   https://<instance_hostname>

   NOTE:You can specify the hostname or the IP address of the instance.
2. Log in with your username and password.

   Usernames follow the format user[@domain], where domain is an optional identifier that associates the user with a particular identity provider.

   For example: jsmith or administrator@test-lab.

   • If you do not supply a domain, the authentication service checks the default identity provider.
   • If you supply a domain, the authentication service consults the external identity provider for that domain and determines whether to allow the login.
   • If multi-factor authentication (MFA) is enabled, the Multi-Factor Authentication dialog box prompts you for a passcode. PowerProtect Data Manager verifies this passcode with the MFA service before allowing the login.
     NOTE: If Okta SSO is used and the user logging in belongs to a mapped OIDC group, the Multi-Factor Authentication dialog box does not appear, and Okta SSO is used instead of MFA.

   NOTE:

   If you log in with an expired password, reset the password immediately. Clicking Cancel, closing the browser, or navigating away from the page before changing your password disables your credentials for subsequent logins. If you log in and receive a prompt to change your password because of outdated login credentials, provide your current password, a new password, and confirmation of the new password to continue.

   When the identity provider validates the credentials, the authentication service issues a user token. The PowerProtect Data Manager UI uses the token information to authorize activities.

   Unless you have changed the system configuration, the default identity provider is the local identity provider.

   The PowerProtect Data Manager Security Configuration Guide provides more information about the available user roles and their associated permissions. The associated roles for an account determine what parts of the UI a user can see and use, and what operations a user can perform.

   If this is your first time accessing the PowerProtect Data Manager UI, an unsigned certificate warning might appear in the web browser.

   The security certificate that encrypts communication between the PowerProtect Data Manager UI and the web browser is self-signed. A self-signed certificate is signed by the web server that hosts the secure web page. There is nothing wrong with this certificate. This certificate is sufficient to establish an encrypted channel between the web browser and the server. However, it is not signed by a trusted authority.

   The Get Started window appears with configuration options that are required on first deployment. To skip this window and go right to the Dashboard, click Launch.

   From the Dashboard window:

   • The left pane provides links to the available menu items. Expand a menu item for more options.
   • The icons in the PowerProtect Data Manager banner provide additional options.

   NOTE:Note that after 30 minutes of inactivity, this interface might fail to respond or you might see one of the following errors:

   • 401: Authentication Required
   • 503: Unknown Error

   To resolve any of these issues, refresh your browser and log in. If you logged in before, you need to log in again.