PowerProtect Data Manager 19.16 Virtual Machine User Guide

vCenter Server Appliance with one external PSC where PSC fails

1. Perform an image-level recovery of the PSC by using one of the methods indicated above, and then power on the virtual machine.
2. Verify that all PSC services are running.
   • For a PSC deployed as an appliance, run the service-control --status --all command in the appliance shell.
   • For a PSC installed on Windows, from the Windows Start menu, select Control Panel > Administrative Tools > Services.
3. Log into the vCenter Server Appliance shell as root.
4. Verify that no vCenter services are running, or stop any vCenter services that are running by typing service-control --stop.
5. Run the vc-restore script to restore the vCenter virtual machines.
   • For a vCenter Server Appliance, type vcenter-restore -u psc_administrator_username -p psc_administrator_password
   • For a vCenter server installed on Windows, go to C:\Program Files\VMware\vCenter Server\, and then run vcenter-restore -u psc_administrator_username -p psc_administrator_password
   where psc_administrator_username is the vCenter Single Sign-On administrator user name, which must be in UPN format.
6. Verify that all vCenter services are running and the vCenter server is started, as specified in step two.
7. Perform a log in test to the vCenter server.
   If the restore was successful, the login completes successfully.