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PowerProtect Data Manager 19.16 Virtual Machine User Guide

Uninstalling the VM Direct agent

If you no longer require the VM Direct agent on the target virtual machine, the agent must be properly uninstalled. If you manually delete VM Direct agent files instead of uninstalling the agent and at some point reinstall the agent, subsequent mount attempts to perform restores fail.

To uninstall the VM Direct agent on Linux:

  1. Execute the following command: /opt/emc/vproxyra/bin/preremove.sh.
  2. Uninstall the VM Direct agent package by running rpm -e emc-vProxy-FLRAgent.
  3. If the uninstall fails due to a broken installation or other issue, you can force removal of the package by running rpm -e --force emc-vProxy-FLRAgent.

To uninstall the VM Direct agent on Windows:

  1. Select Control Panel > Programs > Programs and Features.
  2. Locate Dell vProxy Agent.
  3. Right-click the program and select Uninstall.

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