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PowerProtect Data Manager 19.16 Virtual Machine User Guide

vCenter Server Appliance remains but all PSCs fail

About this task

NOTE: In this scenario, none of the vCenter logins (SSO user) have been successful.

Steps

  1. Restore the most recent PSC backup and wait for the vCenter services to start
  2. Log in to the vCenter Server Appliance shell as root.
  3. Verify that no vCenter services are running, or stop vCenter services.
  4. Run the vc-restore script to restore the vCSA.
    NOTE: If the login test to any vCSA fails, then the restored PSC is not the PSC that the vCenter server appliance is pointing to, in which case you may be required to perform a repoint, as described above.
  5. Deploy the new PSC and join to an active node in the same SSO domain and site.
  6. Repoint vCenter connections as required

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