Dell PowerFlex Rack with PowerFlex 3.x Administration Guide

Configuring and viewing alerts

You can configure PowerFlex Manager to receive and display alerts from discovered PowerFlex rack components.

The alert connector is available through PowerFlex Manager. It sends email alerts on the health of PowerFlex nodes securely through Secure Remote Services. Secure Remote Services routes alerts to the Dell support queue for diagnosis and dispatch.

When you use the alert connector with Secure Remote Services, critical alerts can automatically generate service requests. Dell Technologies Services continuously evaluates and updates which alert automatically generate service requests. For more information, contact Dell Technologies Services.

During node discovery, you can configure iDRAC nodes to automatically send alerts to PowerFlex Manager. PowerFlex Manager receives SNMP alerts directly from iDRAC and forwards them to Secure Remote Services.

If not done at discovery, you can configure iDRAC nodes to automatically send alerts to PowerFlex Manager by editing the alert connector settings and selecting the Configure nodes for alert connector option.

PowerFlex Manager fetches telemetry reports from PowerFlex and forwards these reports to Secure Remote Services. The reports are sent to the Dell Managed File Transfer (MFT) portal and can be leveraged by CloudIQ.

PowerFlex Manager forwards these reports:

• Configuration report is sent once a day.
• Capacity report is sent every hour.
• Performance report is sent every five minutes.
• Alerts report is sent every five minutes.

CloudIQ is enabled by default, but can be disabled on the Alert Connector page under Settings.

You can configure Dell EMC Networking OS10 switches to automatically send alerts to PowerFlex Manager by selecting the automatic configuration option during discovery.

You must manually configure CloudLink to send alerts to PowerFlex Manager.

As of PowerFlex Manager version 3.3, OpenManage Enterprise is no longer required to connect to Secure Remote Services. If you use OpenManage Enterprise for other functionality, note that it is no longer installed and we recommend using PowerFlex Manager instead. In future upgrades, we will recommend removing this software module.