Dimension 3100/E310

This article discusses how to download and install Adobe Photoshop Elements or Adobe Premier Elements that are sold on Dell platforms.

This article provides information about how to carry out a clean installation of the Ubuntu Linux operating system on your Dell Computer.

Steps on how to use the command line feature to install Windows 10 drivers.

This guide explains how to check your computer's components list online. This includes hardware, software, and services purchased with the computer.

Dell Digital Delivery has reached its end of life and is no longer supported. See the note below for details.

This article provides information about how to scan your Dell computer for driver updates, and automatically download and install the latest drivers.

This article provides information about how to identify and troubleshoot STOP Code Errors (Black Screen or Blue Screen errors) on a Dell computer. Find troubleshooting steps to resolve blue screen or stop errors.

Learn how to find and check your laptop or tablet model with our guide. Identifying the product allows you to get model-specific support such as drivers, manuals, and specifications.

Check your warranty status, renewing your warranty, transferring ownership, international warranty support, expired warranty support or register your Dell product.

This article lists Dell computers that have previously been tested for upgrade from Windows 10 to Windows 11, and to update from Windows 11 to Windows 11 2022 Update (build 22H2). Beginning with Windows 11 Build 23H2, Dell will not provide a list of update testing between versions of Windows 11. However, Dell will continue to support the factory installed operating system and updates provided by Microsoft through Windows Update.

If the drivers you are looking for is not available on the Dell Support website, learn how to download native drivers in Microsoft Windows, Linux (Ubuntu, Red Hat Software, and so on) or ChromeOS.

Forgot your Admin, System, or HDD password in BIOS? Learn safe methods via BIOS settings, jumpers, or Dell password release code—to reset or clear passwords easily.

Learn how to access the Windows Recovery Environment (Windows RE) on Dell PCs using built-in Windows options, Dell SupportAssist OS Recovery, and Command Prompt. Use this guide to troubleshoot and repair startup issues.

Discover Dell's display resolution guidelines for LCD panels on our monitors and laptops. We explain what dots and pixels are, introduce you to the Premium Panel Exchange, and show you how to spot bright or dead pixels on your screen.

This page is designed to appear under certain circumstances when searching for your Service Tag, Express Service Code, or Serial Number or part number.

The information about how to start your Windows 10 or 11 personal computer in Safe Mode with Networking has been moved. See the recommended resource below.

Secure your digital life with ease - learn how to install McAfee+ Premium for unparalleled online protection. Click for a step-by-step guide!

Facing camera or microphone issues in Windows 11 or 10? Explore simple steps to resolve privacy settings and get your devices working again on desktops, laptops, and tablets.

Learn how to add (pair) Bluetooth devices in Windows 11 and Windows 10. Get step-by-step instructions to connect Bluetooth devices such as keyboards, mice, speakers, and headsets, and how to troubleshoot pairing issues.

This article helps you identify the type of optical drive or optical disk issue based on the symptoms and provide links to helpful troubleshooting resources.

This article provides information about Intel 11th, 12th, 13th, and 14th Generation processors, where installation drives are not found during Windows 11 and Windows 10 installation using retail media or downloaded media from the Microsoft Media Creation Tool.

This article provides advanced troubleshooting steps for resolving desktop display issues when common fixes fail. When the common fixes do not resolve the issue, use this guide for detailed troubleshooting steps to help resolve your desktop’s display problems.

This article covers Linux system BIOS settings recommendations.

This article provides helpful information and links for basic wireless network troubleshooting. More specifically, this article focuses on 802.11a, b, g, n, or ac networks. This article does not cover Mobile Broadband (cellular-based wireless) or Bluetooth (also known as WPAN).

This article provides a general guide for removing malware on your Dell Computer. Most of the steps are not covered under your warranty and are carried out at your own risk.

This article describes how to guide a customer through changing the operating system language in Windows 11.

This article provides information about what memory issues can be seen and how to troubleshoot them on a Dell Desktop computer.

If your Dell desktop or all-in-one (AIO) desktop is not able to turn on, follow the troubleshooting steps to help you resolve power issues. Learn how to perform basic checks to identify why your desktop is not able to turn on.

This article is a guide to identifying and resolving start-up or power issues with your Dell computer. Is it a No Power with no signs of life? Do you see a No POST with Diagnostic LEDs or Beeps? Is it a No Boot which cannot load the Operating System? A No Video where the device starts but nothing that is seen on the display?

Protect your data even if your drive is removed—learn how to set a hard drive password in the BIOS on your Dell computer.

For help with troubleshooting Bluetooth issues and information about how to pair (connect) Dell Bluetooth enabled computers to Dell Bluetooth accessories, and steps to resolve issues you may see, see the sections below.

Learn how to setup dual or multiple monitors in Microsoft Windows and troubleshoot dual or multiple monitor issues. Learn how to connect your computer to a TV or a Dell wireless monitor.

Learn how to set up dual or multiple monitors in Windows, adjust dual screen settings, and configure up dual or multiple monitors for better productivity, in Windows 11 and Windows 10.

A hard reset is recommended as the first step to fixing many common issues. This process helps by draining residual power that may be causing the problem.

This article provides general troubleshooting steps and links to information for your Non-Dell branded printer.

How to create a bootable USB flash drive for BIOS updates, operating system installations, and non-booting computers using the Dell Diagnostic Deployment Package (DDDP).

Learn how to activate Windows 10 without a product key on Dell Personal Computers. This guide explains digital entitlement and Windows 10 activation without a product key installation and setup.

Learn how to download a Dell OS recovery image using the OSISO recovery tool and restore your Windows operating system. This is ideal for scenarios like computer crashes, hard drive replacements, or other software issues.

Learn about various tasks that customers commonly perform to tailor Windows 10 to their liking.

Learn about the Dell Depot Diagnostics Service and how this process works to help you resolve system problems.

Refer to the Setting up a Mobile Broadband Connection or Checking Your Data Usage sections for help with managing your data usage in Windows 10.

This article discusses how to download and install Foxit PDF Editor (formerly Foxit PhantomPDF) that is sold on Dell computers.

This article describes resolving the "Not enough space on drive" error that occurs when attempting to download large files from Dell online applications such as Dell operating system recovery images.

Having Wi-Fi issues on Windows 10 or 11? Troubleshoot WiFi issues like cannot connect to this network, computer not connecting to WiFi, or wireless Internet not working.

Securely erase data from your device before Trade In or Recycle by following our step-by-step instructions for Windows, Android, and Apple devices.

See the section that matches the code you received, and follow the instructions that are listed in the Next Steps column.

Learn how to activate Microsoft Office 2019, 2021, 2024, or 365 on your Dell computer. Follow our instructions for activation, system requirements, and troubleshooting tips for smooth setup.

Learn how to adjust the brightness or change video settings on your Dell laptop.

This article has the answers to the most frequently asked questions about DisplayPort. This covers it as a Protocol and as a Port and Connector on Dell laptops, tablets, and desktops.

This article provides information about how to return service parts to Dell in the United States Region only.

If you cannot find exactly what you are looking for, our Trade In-related Frequently Asked Questions can help.

This article explains the procedure to open a Service Request (SR) using the Dell support page. Get help fast for your Dell device. No more waiting on hold. No more tech headaches. Dell makes it simple to fix problems, schedule repairs, or get support—right from your device or our support website.

General Information about video displays that includes video connections and multiple displays.

This article provides information about how to optimize the memory using the Disk Defragmenter option.

Dell monitor not turning on? Discover troubleshooting steps for intermittent power issues or an off LED. Learn how to check cable connections, test power outlets, and more to resolve power problems.

The following article provides the information about capturing an Event Trace Log (ETL). It includes the ETL and other files that can assist Dell in troubleshooting wireless issues that are only seen at customer sites.

Learn how to roll back a device driver to a previous version on Dell computers running Windows. Restore stability by following these simple steps to resolve driver conflicts or issues after an update.

Learn how to create a new My Account and import your customer and order numbers if you have lost or forgotten your My Account email address.

The following article is a guide to configuring Redundant Arrays of Inexpensive Disks Controller (RAID) on a Dell computer using the Intel Matrix Storage software.

Learn how to identify if the power supply unit of a Dell desktop is working. Find steps to troubleshoot issues with power supply units and running a self-test diagnostic on the power supply unit.

This article provides information about basic safety precautions that everyone must take before accessing the internals of a computer or electrical equipment. Find information about how to protect against electrostatic discharge (ESD), prevent electrostatic damage to the components, and take safety precautions when lifting electronic equipment.

This article provides information about "New Technology (NVMe, Skylake chipset, and so forth…)" and their interaction during Windows installation on computers with the Intel Skylake Chipset.

This article provides information about hard drive encryption along with an explanation of BitLocker and troubleshooting steps to resolve hard drive encryption-related issues on a Dell computer.

Learn the steps to modify language settings in Adobe Acrobat 2017 and later. Follow our guide for a seamless language switch. Get expert tips now.

Learn about various issues when upgrading a computer from Windows 7 or Windows 8.1 to Windows 10.

How to troubleshoot hardware error codes including PSA and ePSA, hard drive, and printer errors as well as Windows error codes.

Understand what an optical drive is in a computer. Compatibility information about the various types of optical disc drives (ODD) and different types of optical discs.

Learn how you can fix the issue of extra or "ghost" monitors showing up in your Windows Display Settings.

Your product's manuals, user guides, and other documentation contains the information that you must have to get the most out of your Dell product.

Learn how to clean (erase data or wipe data) and reset your hard drive. This guide covers wiping, cleaning up your hard drives (HDD), and securely removing all data to prepare your drive for reuse or sale.

Learn how to run the CHKDSK utility provided in Windows 11 and Windows 10 to correct file errors or bad sectors on a hard disk.

Dell Diagnostic Tools

Basic info to help when you have forgotten your Windows password. This article has been superseded by the operating system specific articles within.

The following article provides information about the various keyboard shortcut commands common to Ubuntu Linux for use with your Dell Computer.

Information about facilitating the Pre-Boot Execution (PXE) boot process when using a USB-C or Thunderbolt Ethernet adapter.

This article provides answers to the most frequently asked questions about the High-Definition Multimedia Interface (HDMI) port on a Dell computer.

This is a list of frequently asked questions to help troubleshoot, repair, and use the USB connectors and ports on your Dell computer.

Resolve no video issues with HDMI to DisplayPort adapters. Learn about active and passive options, ensuring compatibility with Dell computers.

This article provides information about how to check the hardware specifications of a Dell computer on the Dell.com/support website, in the BIOS, or using the DirectX diagnostic tool.

This article contains information about steps for identifying unknown devices in Windows Device Manager.

The following article provides information about accessing the Unified Extensible Firmware Interface (UEFI) or BIOS with Microsoft Windows 10 or 11 on a Dell computer.

Windows Reliability Monitor is a Windows application that assists you in the identification of software issues.

Applications may appear with blurry text in Windows 8.1 or Windows 10. This article provides information about how to resolve the issue.

Learn how to export Event Viewer logs in Windows 11, 10, 8, and 7. This guide explains how to save logs, check system logs, and view application logs using Event Viewer. Ideal for troubleshooting and system diagnostics.

Find the factory installed operating system on your Dell computer at Dell's Support Website.

This article walks you through the process of enabling the Windows Virtualization Based Security (VBS)/Hypervisor Enforced Code Integrity (HVCI) feature on a Dell computer.

Learn the process of running the PC Health Check app on Windows 10. Ensure that your computer meets Windows 11 requirements with this step-by-step guide.

This article contains information about a Windows Defender feature blocking Windows temporary folder access.

Resolving Windows Update failure to update.

Find out more about how to clean your Dell equipment.

Learn how to download Windows Debugger (WinDbg) and run it to read minidump files and troubleshoot bluescreen errors in a Windows operating system.

Having trouble with File Explorer not responding in Windows 10? Follow this guide to resolve issues by clearing history, resetting folders, and restoring default settings. Restart your computer to fix the problem.

Learn How to clear memory on Windows using a batch file. Optimize your computers performance by removing cache and temp files with this step-by-step guide.

You can change how you get notifications in your Windows 10 Action Center.

Windows 10 activation Error Code 0xC004C008 issue on a new system received from Dell

Resolving an error with the hard drive reporting as locked trying to repair or recover a Windows 10 installation from the Windows Recovery Environment.

Learn how to manage Windows 10 ISO files with oversized install.wim for FAT32. Splitting or extracting the install.wim can solve the issue.

Learn how to disable OneDrive in Windows 10 operating systems and all applications. Follow these steps to remove OneDrive completely.

This article describes an issue where File Explorer in Windows 10 stops responding when opened.

The following article provides information about when you must remove a windows update and how you would be best to do it.

Learn how to check what processor you have in your Dell computer. Follow simple steps for Windows and Linux to check the processor generation and model.

How to troubleshoot and resolve no sound or audio playback issues on your Dell computer. Follow our guide for common sound problems, such as low volume, distorted audio, and missing devices.

The following article is a guide to the Microsoft Configuration (MSCONFIG) utility in Windows 11 and Windows 10 operating systems on Dell Laptops and Desktops.

Learn to set up email on your Dell computer, including Gmail, Microsoft Office Outlook, and Outlook.com. Configure your email and get troubleshooting tips.

This article provides troubleshooting steps to resolve issues with sleep or hibernation mode on a Dell desktop or laptop running on Windows 11.

Explore how to download and install McAfee products purchased at Dell. This guide covers McAfee LiveSafe, Small Business Security, Business Protection, and McAfee+ Premium. Get started with your McAfee subscription today.

This article provides information about support notifications for driver updates. Learn how to create and manage notifications for your Dell products.

Learn how to install or upgrade RAM on your Dell computer, whether it is a laptop or a PC. Step-by-step guide to upgrading and installing system memory on your device.

The following article provides information about why Dell laptops and desktops may slow down over time and how you can fix this on your device.

How to add apps to the startup folder in Windows 10 using simple steps and commands. Optimize startup programs for a faster boot and know the use of the shell startup command.

Discover how to quickly locate the 20-digit Dell PPID (Part Piece Identification) number on any Dell component. Complete walkthrough for batteries, adapters, monitors, docking stations, keyboards, mice, and motherboards with both physical and digital methods.

Replace the CMOS battery in your Dell desktop computer to maintain BIOS settings and system time. This guide covers the steps for removing, installing, and safely disposing of the motherboard battery, ensuring your BIOS functions properly.

Learn how to find or Identify the wireless (Wi-Fi) network adapter on your Dell computer to update drivers and check Wi-Fi compatibility.

This article deals with providing links to further information about the various types of Microsoft Office supported by Dell on the various Windows Operating Systems.

Fix common mouse issues like restoring your pointer, why your mouse is not moving, and troubleshooting a slow or unresponsive pointer.

This article serves as a guide to provide useful tips and guidance on arranging an out of warranty repair for your Dell computer.

Learn to distinguish M.2 cards, including slots, keys, sizes, and types. Understand M.2 slot functionality, M.2 and PCIe interfaces, and the M.2 platform's versatility.

This article describes the TPM firmware update process.

This article provides information about how to connect a monitor or projector to a Dell desktop, all-in-one, or laptop. Learn about the different types of video connectors, configure video settings and helpful links to troubleshooting guides.

This article provides information about different backup data options in Microsoft Windows.

Changing the advanced Wi-Fi adapter settings in Windows may help to prevent slow performance and intermittent connection. Follow the instructions for steps on how to access these settings.

Learn how to defrag your hard drive with the disk defragmenter in Windows 11 and Windows 10. Improve performance by reducing fragmentation and speeding up your personal computer.

Learn how to change the display or video settings in Microsoft Windows 11 and Windows 10 on your Dell computer. Find information about how to change the screen resolution, refresh rate and size of fonts, icons and improve text.

Learn how to use Windows Push-Button Reset to restore your Windows operating system to factory settings.

Learn about PCI and PCI Express, their differences, and how they enhance computer performance. Discover common PCI Express errors and troubleshooting steps to resolve issues.

This article describes an issue where the TPM cannot be configured because it is in an owned state.

Learn how RAM speed and memory capacity impact your computer's performance. Explore what more RAM does, how to check RAM MHz, and why RAM speed matters for efficiency.

Learn how to run a self-test diagnostic on the power supply unit of a Dell desktop or all-in-one computer. Built-in Self Test (BIST) helps determine if the power supply unit is working.

This article takes you through the beep codes for the Dell Inspiron, Vostro, OptiPlex, and XPS desktop computers.

Learn how to create and then log in to a local account in Microsoft Windows.

What surge protectors are, how they work, and why they are essential for protecting your electronics from power surges. Find out how to choose the right surge protector and understand their lifespan.

This article provides information about System Restore in Microsoft Windows. Learn how to create a restore point and how to restore the system files and settings in Microsoft Windows. Find step-by-step instructions to recover the computer using the System Restore feature in Microsoft Windows.

Learn how to create a Windows password reset USB flash drive in Windows 11 and 10. Use a password recovery USB flash drive to reset your Windows login password.

Create a Windows 10 recovery media for your Dell computer. This guide covers using a Windows recovery disk or USB to restore Windows if there are system issues. Essential for reinstallation and troubleshooting on Dell PCs

See the options for performing a computer restore, resetting Windows installation, or restoring Windows to factory condition on a Dell computer.

Transfer Outlook email, calendar, and contacts to another computer using a PST file. Learn how to export Outlook items to an Outlook Data File (.pst) and import them seamlessly.

This article provides instructions on how to run hardware diagnostics using SupportAssist on a Dell computer.

This article provides recommendations to resolve an issue with your Dell computer restarting, shutting down, locking up or not responding, and similar issues with Windows.

Learn to install printer drivers from older Windows versions when current drivers are unavailable. Includes instructions for resolving compatibility issues for inkjet and laser printers.

Experiencing slow performance on your personal computer? Find effective troubleshooting steps to resolve lagging issues and enhance your Dell personal computer's speed and efficiency.

Follow the steps when the wired adapter did not connect.

This article provides information about how to resolve an issue with a TPM error during BitLocker Encryption. The error that is reported is "A required TPM measurement is missing."

This article provides information about the Dell client drivers and downloads update release schedule.

Learn how to connect a laptop or computer to a TV using the different connection options (wired and wirelessly). See the guides on how to project, stream to a TV for seamless viewing.

Is your sound recorder not capturing sound? Learn how to fix microphone issues, troubleshoot laptop microphones, and resolve screen recording with no audio problems.

How to connect speakers to your Personal Computer and enhance your audio experience. This guide covers connecting headphones, wired and wireless speakers for computers.

Troubleshoot multiple monitor issues and fix common external monitor connection issues. Find steps to resolve display issues when using multiple monitors in Windows.

This article is a guide to resolving the error 2000-0251 when launching the ePSA diagnostics on a Dell computer.

This article provides information about how to download and install or update Dell drivers for your Dell desktop, laptop, all-in-one, workstation, printer, monitor, tablets, and so on.

This article provides information about how to troubleshoot and resolve USB-related issues on your Dell computer. Find step-by-step instructions to fix USB issues if a USB port is not working.

This article provides information about Command Line switches to employ when managing Dell BIOS updates.

This article describes a how to troubleshoot a Bluetooth device loses connection intermittently in Windows 11 and Windows 10.

Learn why the power button on your Dell desktop changes colors or blinks. Understand power states, troubleshooting steps, and how to resolve power issues efficiently.

How to wake up your computer from sleep mode, troubleshoot monitor standby issues, and resolve why your monitor keeps going to sleep in Windows 10 and 11.

This article provides information about various methods to reset or reinstall Windows 10 on your Dell computer.

This is an article that takes you through identifying and repairing a virus or malware infection on your computer. Dell strongly recommends you recover your system image on the computer instead.

This document provides examples of types of damage that are not covered by Dell’s Basic Support Plans, which include the Dell Limited Hardware Warranty (United States and Canada) and/or applicable Dell basic support terms.

Learn essential maintenance tips for your Dell computer, including cleaning, updating drivers, running antivirus scans, and extend lifespan.

Learn how to find drivers by hardware ID using Windows Device Manager. Look up device ID, use the hardware device identifier, and download the correct driver ID for your computer.

This article provides video guides on how to replace common parts for full size and mini-tower Dell desktops.

This article helps you prepare to replace customer replaceable parts on your Dell computer. Customer replaceable units are parts that, regardless of service response level, can be easily replaced with minimal effort and simple tools.

Understand how to remove the password from Windows 10. Learn how to disable login passwords, manage account security, and simplify access to your laptop or Personal Computer.

This article covers the answers to the most frequently asked questions about the Network Interface Card (network adapter, also known as Network Interface Controller, Network Adapter, LAN Adapter, or Physical Network Interface) port on a Dell computer.

This article provides information about the different types of hard disk drives (HDD) or solid state drives (SSD) on Dell computers. Learn how to run the hard disk drive diagnostics, replace a hard drive, upgrade a hard drive, and more. Find links to troubleshooting resources to help resolve hard drive-related issues on a Dell computer.

How to convert a disk to GPT format using a Windows installation DVD or USB, Windows Disk Management or MBR2GPT.exe.

This article provides instructions on how to run the hardware diagnostics on supported devices from the Dell Support website.

How to run Dell Preboot diagnostics to identify hardware issues on your Dell computer. Learn instructions on using Dell onboard diagnostics, performing in-depth tests, and troubleshooting with Dell diagnostics boot options.

How to use the Print Screen key in Microsoft Windows 11 and Windows 10 to capture screenshots and use the Snipping Tool.

Learn how to download and install Bluetooth drivers for Windows 11 and Windows 10. Resolve any Bluetooth driver errors and ensure reliable Bluetooth connectivity on your device.

Information and steps on how to automatically log in to Windows without having a welcome screen or classic login prompt.

The following article provides information about a failure of the Dell Pro Premium Collaboration keyboard to connect or detect the Radio Frequency (RF) Dongle.

BitLocker may not enable after a Hard Drive replacement.

Learn to install a PCIe card in a Windows system. Find tips on PCIe slots, adapter options, and step-by-step installation instructions.

Learn about possible hardware issues and how to troubleshoot them on a Dell computer with Ubuntu installed as the operating system.

Discover steps to fix issues such as blank screens, overheating, hardware replacement, and CMOS battery failure. Find expert solutions to get your Dell desktop up and running.

Having your computer not shut down as expected or turn itself back on unexpectedly can be a frustrating experience. See the appropriate information pertaining to your issue.

Learn what causes Wi-Fi interference and how to fix wireless interference issues. Understand how Bluetooth affects Wi-Fi data, reduce network interference, and improve signal strength.

This article provides information on Why notepad may automatically launch when you start the system, how to access the Microsoft Fix-it Tool for this issue, and how to manually resolve this issue

This article provides information about integrated self-test (BIST, also called built-in diagnostics, or BID) and self-test feature check (STFC) diagnostic tests available on Dell monitors. Learn how to run a diagnostic test to diagnose hardware issues with Dell monitors.

Learn about system memory or random access memory (RAM). See our pictorial guide and explanation of different types of system memory.

Follow the steps below to use your mobile device to scan the Service Tag QR code or Barcode on your Dell device. The Service Tag is the best way to access specific information about your Dell device.

Looking to register, update, change or transfer ownership and warranty information of your Dell computer? This article shows you how.

Microsoft announced that Windows 7 is no longer supported as of January 14, 2020. Get information about tested systems for upgrade to Windows 10 and links to Microsoft announcements.

This article shows the settings for Manufacturing/Management mode settings (Intel AMT) on Dell desktops.

Looking for Dell replacement parts or Dell laptop parts? Find Dell computer parts and spare parts online. Learn how to use the Dell support page to buy Dell parts.

The Driver Packs are updated based on the release schedule and in response to customer requirements.

Dell desktop care tips for better performance. Discover how to clean your computer, follow safety guidelines, and optimize ergonomics for comfortable use.

This article provides information about air temperature sensor in a Dell desktop computer.