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Dimension 9200c Articles

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15 out of 167 shown
167 out of 167 shown
Troubleshooting and Resolving Dell Webcam Driver Issues in Windows
Learn how to resolve camera problems by reinstalling or downloading the Microsoft integrated webcam driver on Windows 11. Step-by-step guide to ensure your camera driver works correctly. Updated APRIL 24, 2025 ID: 000124356
How to Set Up Email on Your New Dell Computer
This article contains information about how to set up email using various email applications such as Gmail, Microsoft Office Outlook, and Outlook.com, and resources for troubleshooting email issues. Updated APRIL 24, 2025 ID: 000132373
How to Troubleshoot Fan Issues
This article provides information about how to troubleshoot and fix issues if the computer fan is not working, the fan noise is loud, the fan is spinning slowly, and so on. Updated APRIL 30, 2025 ID: 000179087
Resolving Computer Does Not Shut Down or Turns Itself Back on
Having your computer not shut down as expected or turn itself back on unexpectedly can be a frustrating experience. See the appropriate information pertaining to your issue. Updated APRIL 29, 2025 ID: 000126172
How To Change Windows Update Settings in Windows 8 & 8.1
This article provides information about Changing Windows Update settings in Windows 8. Updated APRIL 29, 2025 ID: 000123650
Dell Pro Premium Collaboration Keyboard Fails to Connect or Detect the RF Dongle
The following article provides information about a failure of the Dell Pro Premium Collaboration keyboard to connect or detect the Radio Frequency (RF) Dongle. Updated APRIL 29, 2025 ID: 000311953
Dell computers tested for update to Windows 11
This article lists Dell computers that have previously been tested for upgrade from Windows 10 to Windows 11, and to update from Windows 11 to Windows 11 2022 Update (build 22H2). Beginning with Windows 11 Build 23H2, Dell will not provide a list of update testing between versions of Windows 11. However, Dell will continue to support the factory installed operating system and updates provided by Microsoft through Windows Update. Updated APRIL 28, 2025 ID: 000187485
How to Perform a BIOS or CMOS Reset and Clear the NVRAM on Dell Computers
The following article provides information about resetting the Basic Input/Output System (BIOS) for your Dell computer. This includes methods for resetting the Complementary metal-oxide-semiconductor (CMOS), the motherboard BIOS, and the BIOS without a display. This guide helps to restore your BIOS to default settings and clear the nonvolatile random access memory (NVRAM) on your Dell computer. Updated APRIL 28, 2025 ID: 000124377
Troubleshoot Audio Recording Issues or Sound Recording Problems
Is your sound recorder not capturing sound? Learn how to fix microphone issues, troubleshoot laptop microphones, and resolve screen recording with no audio problems. Updated APRIL 25, 2025 ID: 000179430
How to Create and Use the Dell Recovery and Restore USB drive
Learn how to create a Dell Recovery and Restore USB drive, and how to use the drive to restore the operating system on a nonworking device. Updated APRIL 25, 2025 ID: 000125230
How to Check for WiFi Interference and Reduce Wireless Signal Problems
Learn what causes Wi-Fi interference and how to fix wireless interference issues. Understand how Bluetooth affects Wi-Fi data, reduce network interference, and improve signal strength. Updated APRIL 24, 2025 ID: 000150359
Bypass BitLocker When Recovery Key Loop Fails in Windows
BitLocker recovery key not working or failed to unlock with this recovery key? Learn how to bypass BitLocker and unlock it from Command Prompt when stuck on the recovery blue screen. Updated APRIL 24, 2025 ID: 000130549
How to Identify an Unknown Device in Device Manager
This article contains information about steps for identifying unknown devices in Windows Device Manager. Updated APRIL 24, 2025 ID: 000151898
Notepad Starts Automatically when You Start Your Computer
This article provides information on Why notepad may automatically launch when you start the system, how to access the Microsoft Fix-it Tool for this issue, and how to manually resolve this issue Updated APRIL 23, 2025 ID: 000175260
How to Get the PPID Number of the Motherboard on a Dell Computer
This article provides information about how to find the Piece Part Identification (PPID) number of the motherboard. Getting the motherboard serial number on a Dell Computer without physically removing any parts. Updated APRIL 23, 2025 ID: 000125347
How to Troubleshoot a RAID Hard Drive Problems on a Dell Computer
This article provides information about how to identify and resolve issues with RAID on a Dell computer. Updated APRIL 22, 2025 ID: 000137791
Adding Programs and Apps to the Startup Folder in Windows 10
How to add apps to the startup folder in Windows 10 using simple steps and commands. Optimize startup programs for a faster boot and know the use of the shell startup command. Updated APRIL 22, 2025 ID: 000124550
How to Print Screen in Windows Using the Print Screen Key
How to use the Print Screen key in Microsoft Windows 11 and Windows 10 to capture screenshots and use the Snipping Tool. Updated APRIL 22, 2025 ID: 000147539
Migrate Outlook Email, Calendar, Contacts to a New Computer Using a PST File
Transfer Outlook email, calendar, and contacts to another computer using a PST file. Learn how to export Outlook items to an Outlook Data File (.pst) and import them seamlessly. Updated APRIL 22, 2025 ID: 000138994
Troubleshoot Wi-Fi Not Working Issues and Connect to Your Wi-Fi Network
Resolve Wi-Fi connection problems when your computer does not connect to Wi-Fi. Learn steps for fixing Wi-Fi issues on your Dell computer, ensuring reliable connectivity. Updated APRIL 22, 2025 ID: 000132488
How to Troubleshoot Blue Screen or STOP Error Code on a Dell Computer
This article provides information about how to identify and troubleshoot blue screen or stop errors on a Dell computer. Find troubleshooting steps to resolve blue screen or stop errors. Updated APRIL 22, 2025 ID: 000123379
Dell Display Pixel Guidelines
Discover Dell's display resolution guidelines for LCD panels on our monitors and laptops. We'll explain what dots and pixels are, introduce you to the Premium Panel Exchange, and show you how to spot bright or dead pixels on your screen. Updated APRIL 22, 2025 ID: 000126004
How to Configure Intel Based RAID on a Dell Computer
The following article is a guide to configuring Redundant Arrays of Inexpensive Disks Controller (RAID) on a Dell computer using the Intel Matrix Storage software. Updated APRIL 22, 2025 ID: 000132392
Camera and Microphone Not Working in Windows 11 or Windows 10
Facing camera or microphone issues in Windows 11 or 10? Explore simple steps to resolve privacy settings and get your devices working again on desktops, laptops, and tablets. Updated APRIL 22, 2025 ID: 000133755
How to Connect Speakers or Headphones to Your Dell Computer
How to connect speakers to your Personal Computer and enhance your audio experience. This guide covers connecting headphones, wired and wireless speakers for computers. Updated APRIL 21, 2025 ID: 000125795
Dell BIOS and UEFI Update Download and Installation Guide
Information about how to download and install the latest BIOS or UEFI updates on a Dell computer. This guide covers accessing BIOS or UEFI, updating using USB or Windows, and recovering corrupt BIOS or UEFI on Dell computers. Updated APRIL 19, 2025 ID: 000124211
Fix Wired, Wireless, and Bluetooth Mouse Not Working Issues
Fix common mouse issues like restoring your pointer, why your mouse is not moving, and troubleshooting a slow or unresponsive pointer. Updated APRIL 18, 2025 ID: 000124626
Guidance for Keeping Your Dell Technologies Equipment Clean
Find out more about how to clean your Dell equipment. Updated APRIL 18, 2025 ID: 000133659
How to Troubleshoot Display or Video Issues on a Dell Monitor
This article provides information about how to troubleshoot and fix common display or video issues on a Dell monitor. Updated APRIL 18, 2025 ID: 000132354
Keyboard Troubleshooting and Usage: The Definitive Guide
See the Suggested Quick Fixes for a desktop or laptop keyboard not working and the keyboard troubleshooting sections for help with resolving your keyboard issues. Updated APRIL 17, 2025 ID: 000131432
Windows 11 and Windows 10 Wired Internet Connection Usage and Troubleshooting Guide for the Home
For help in Windows 11 and Windows 10 with setting up, connecting, sharing files, photos, music, and troubleshooting your wired network see the appropriate section. Updated APRIL 17, 2025 ID: 000133413
Understanding and Troubleshooting Hard Disk Drive or Solid State Drives on Dell Computers
This article provides information about the different types of hard disk drives (HDD) or solid state drives (SSD) on Dell computers. Learn how to run the hard disk drive diagnostics, replace a hard drive, upgrade a hard drive, and more. Find links to troubleshooting resources to help resolve hard drive-related issues on a Dell computer. Updated APRIL 17, 2025 ID: 000179003
Dell Products: How to Create a Support Request Online for Your, In-warranty Dell Product
This article explains the procedure to open a Service request using the Dell support page. Updated APRIL 17, 2025 ID: 000132371
Bluetooth Troubleshooting and Usage Guide
For help with troubleshooting Bluetooth issues and information about how to pair (connect) Dell Bluetooth enabled computers to Dell Bluetooth accessories, and steps to resolve issues you may see, see the sections below. Updated APRIL 17, 2025 ID: 000126781
How to Troubleshoot Power Issue on a Dell Desktop or All-in-One
If your Dell desktop or all-in-one (AIO) desktop is not able to turn on, follow the troubleshooting steps to help you resolve power issues. Learn how to perform basic checks to identify why your desktop is not able to turn on. Updated APRIL 17, 2025 ID: 000125186
How to Find Warranty Status and Information for Your Dell Product
Check your warranty status, renewing your warranty, transferring ownership, international warranty support, expired warranty support or register your Dell product. Updated APRIL 17, 2025 ID: 000132024
How to Troubleshoot No POST or System Startup Issue on a Dell Desktop
Dell desktop. Discover steps to fix issues such as blank screens, overheating, hardware replacement, and CMOS battery failure. Find expert solutions to get your Dell desktop up and running. Updated APRIL 17, 2025 ID: 000130881
How to find the product model number of your Dell computer
Learn how to find and check your laptop or tablet model with our guide. Identifying the product allows you to get model-specific support such as drivers, manuals, and specifications. Updated APRIL 17, 2025 ID: 000124353
How to Change the Operating System Language in Windows 11
This article describes how to guide a customer through changing the operating system language in Windows 11. Updated APRIL 17, 2025 ID: 000203574
Error Codes on Dell Commercial and Consumer Products
How to troubleshoot hardware error codes including PSA and ePSA, hard drive, and printer errors as well as Windows error codes. Updated APRIL 16, 2025 ID: 000124354
General Maintenance Guidelines For a Dell Computer
This article provides information about general maintenance guidelines for a Dell computer. Updated APRIL 15, 2025 ID: 000124077
How to Troubleshoot No Sound on a Computer or Fix Computer Audio Problems
How to troubleshoot and resolve no sound or audio playback issues on your Dell computer. Follow our guide for common sound problems, such as low volume, distorted audio, and missing devices. Updated APRIL 15, 2025 ID: 000179019
How to Show Hidden Folders or Files in Windows
This article provides a step-by-step guide for showing hidden files, folders, and drives in Windows. Updated APRIL 15, 2025 ID: 000123569
Learn How to Download and Install Skype on Your Dell Personal Computer
The following article is a step-by-step guide on how to install Skype software on a Windows operating system of your Dell computer. Updated APRIL 10, 2025 ID: 000138686
Troubleshooting Internet Connectivity Issues on Your Dell Computer
Learn how to resolve common Internet connection issues on your Dell computer that matches the operating system. Updated APRIL 08, 2025 ID: 000124368
Support Notifications: Overview and Common Questions
This article provides information about support notifications for service requests, part dispatches, and driver updates. Learn how to create and manage support notifications for your Dell products. Updated APRIL 08, 2025 ID: 000139419
Windows Command Prompt Information and How to Use Its Commands List
Know all about Windows command prompts - including basic commands list, running commands prompts, access previous commands, most used commands, and related helpful information. Updated APRIL 07, 2025 ID: 000130703
How To Troubleshoot No POST, No Power, No Video Issues on a Dell Desktop
The following article is a step-by-step guide you through how to troubleshoot start up issues with your desktop. Updated APRIL 07, 2025 ID: 000129583
Drivers and Downloads FAQs
This article provides answers to frequently asked questions about Dell drivers and how to use the Dell Support Drivers website. Learn what Dell drivers are available, how to download and install a Dell driver, and more. Updated APRIL 04, 2025 ID: 000123347
Guide For Pairing and Troubleshooting Dell Bluetooth Keyboards and Mouse
Pairing Dell Bluetooth keyboard and mouse have connect buttons. Updated APRIL 04, 2025 ID: 000132534
How to Enable Fast Access Facial Recognition Software on Dell Systems
Download link for Facial Recognition package. Updated APRIL 04, 2025 ID: 000148624
Understanding Beep Codes on a Dell Desktops
This article takes you through the beep codes for the Dell Inspiron, Vostro, OptiPlex, and XPS desktop computers. Updated APRIL 04, 2025 ID: 000124349
PCI and PCI Express Slots Uses and Troubleshooting Explained
Learn about PCI and PCI Express, their differences, and how they enhance computer performance. Discover common PCI Express errors and troubleshooting steps to resolve issues. Updated APRIL 04, 2025 ID: 000123517
Understanding Surge Protectors and How They Protect Your Electronics
What surge protectors are, how they work, and why they are essential for protecting your electronics from power surges. Find out how to choose the right surge protector and understand their lifespan. Updated APRIL 04, 2025 ID: 000145629
Resolving error code 2000-0251 when launching the ePSA diagnostics on a Dell personal computer
This article is a guide to resolving the error 2000-0251 when launching the ePSA diagnostics on a Dell personal computer. Updated APRIL 03, 2025 ID: 000139065
Resolving a TPM Error Seen During BitLocker Encryption on a Dell personal computer
This article provides information about how to resolve an issue with a TPM error during BitLocker Encryption. The error that is reported is "A required TPM measurement is missing." Updated APRIL 03, 2025 ID: 000126671
Using scripting or automation for TPM firmware updates from Dell
This article provides information about guidelines for automating or using scripts to install or manage Dell TPM firmware updates. Updated APRIL 03, 2025 ID: 000129290
TPM is Unable to Change Between 1.2 or 2.0 Because TPM is Owned
This article describes an issue where the TPM cannot be configured because it is in an owned state. Updated APRIL 03, 2025 ID: 000139777
How to Connect a Monitor to a Dell Computer
This article provides information about how to connect a monitor or projector to a Dell desktop, all-in-one, or laptop. Learn about the different types of video connectors, configure video settings and helpful links to troubleshooting guides. Updated APRIL 03, 2025 ID: 000132424
How to Run a Diagnostic Test on a Dell Monitor
This article provides information about integrated self-test (BIST, also called built-in diagnostics, or BID) and self-test feature check (STFC) diagnostic tests available on Dell monitors. Learn how to run a diagnostic test to diagnose hardware issues with Dell monitors. Updated APRIL 02, 2025 ID: 000124390
Dell Monitor Not Turning On or Has No Power and Power LED is Off
Dell monitor not turning on? Discover troubleshooting steps for intermittent power issues or an off LED. Learn how to check cable connections, test power outlets, and more to resolve power problems. Updated APRIL 02, 2025 ID: 000132245
What Is System Memory (RAM)
Learn about system memory or random access memory (RAM). See our pictorial guide and explanation of different types of system memory. Updated APRIL 02, 2025 ID: 000148441
How to Identify and Repair Malware or Virus Infected Computers
This is an article that takes you through identifying and repairing a virus or malware infection on your computer. Dell strongly recommends you recover your system image on the computer instead. Updated APRIL 01, 2025 ID: 000129494
How to Download Drivers That Are Unavailable on Dell Support Website
If the drivers you are looking for is not available on the Dell Support website, learn how to download native drivers in Microsoft Windows, Linux (Ubuntu, Red Hat Software, and so on) or ChromeOS. Updated MARCH 31, 2025 ID: 000129450
How to Resolve Hard Drive or solid state drive Issues on your Dell Computer
This article provides information about how to troubleshoot and resolve common hard drive (HDD) or solid state drive (SSD) issues on a Dell computer. Updated MARCH 31, 2025 ID: 000179526
How to scan a Service Tag QR code or Barcode
Follow the steps below to use your mobile device to scan the Service Tag QR code or Barcode on your Dell device. The Service Tag is the best way to access specific information about your Dell device. Updated MARCH 28, 2025 ID: 000130977
Ownership Transfer and Dell Product Registration Guides
Looking to register, update, change or transfer ownership and warranty information of your Dell computer? This article shows you how. Updated MARCH 28, 2025 ID: 000125103
How To Use the Intel My WiFi Technology
This article provides information about Intel My WiFi technology. Find answers to frequently asked questions about Intel My WiFi technology. Updated MARCH 24, 2025 ID: 000152668
How to Check the Hardware Configuration of a Dell Computer
This article provides information about how to check the hardware specifications of a Dell computer on the Dell.com/support website, in the BIOS, or using the DirectX diagnostic tool. Updated MARCH 19, 2025 ID: 000149095
Microsoft support for Windows 7 ended on January 14, 2020
Microsoft announced that Windows 7 is no longer supported as of January 14, 2020. Get information about tested systems for upgrade to Windows 10 and links to Microsoft announcements. Updated MARCH 19, 2025 ID: 000132067
How to Set up Dual Monitors or Multiple Monitors in Windows
Learn how to set up dual or multiple monitors in Windows, adjust dual screen settings, and configure up dual or multiple monitors for better productivity, in Windows 11 and Windows 10. Updated MARCH 14, 2025 ID: 000134286
How to Run a Power Supply Unit Self-Test On a Dell Desktop or All-in-One Computer
Learn how to run a self-test diagnostic on the power supply unit of a Dell desktop or all-in-one computer. Built-in Self Test (BIST) helps determine if the power supply unit is working. Updated MARCH 13, 2025 ID: 000125179
How to Perform a Hard Reset on a Computer Easily and Effectively
A hard reset is recommended as the first step to fixing many common issues. This process helps by draining residual power that may be causing the problem. Updated MARCH 13, 2025 ID: 000139016
How to Download and Install Dell Drivers and Firmware
This article provides information about how to download and install or update Dell drivers for your Dell desktop, laptop, all-in-one, workstation, printer, monitor, tablets, and so on. Updated MARCH 13, 2025 ID: 000183911
Troubleshoot and Fix Running Slow personal computer Issues on Your Computers
Experiencing slow performance on your personal computer? Find effective troubleshooting steps to resolve lagging issues and enhance your Dell personal computer's speed and efficiency. Updated MARCH 11, 2025 ID: 000178928
Manufacturing Mode or Management Mode Settings Guide (Intel AMT) on Dell Systems
This article shows the settings for Manufacturing/Management mode settings (Intel AMT) on Dell desktops. Updated MARCH 10, 2025 ID: 000142462
How to Check the System Configuration on Your Dell Computer
This guide explains how to check your computer's components list online. This includes hardware, software, and services purchased with the computer. Updated MARCH 10, 2025 ID: 000125283
Optical Disk Drive is Unable to Write or Burn Data to a Disc
Learn how to troubleshoot and resolve a CD, DVD, or Blu-ray drive not writing or recording data to a disk. Find information to diagnose and resolve issues if your CD, DVD, or Blu-ray drive is not able to write, burn, record to a disk. Updated MARCH 07, 2025 ID: 000179508
Understanding Desktop Power Button Colors and Blinking Indicators
Learn why the power button on your Dell desktop changes colors or blinks. Understand power states, troubleshooting steps, and how to resolve power issues efficiently. Updated MARCH 07, 2025 ID: 000138267
How to Reset or Clear the BIOS Password
See the information about how to reset or clear the passwords in the BIOS or UEFI (also called System Setup) of a Dell desktop, laptop, or all-in-one computer. Find information about how to recover a forgotten or lost BIOS password. Updated MARCH 07, 2025 ID: 000131024
Flashing the BIOS from the F12 One-Time Boot Menu
Learn how to update the BIOS on your computer using the BIOS executable file that is copied to a USB drive from the One Time Boot menu. Updated MARCH 07, 2025 ID: 000128928
How to Troubleshoot a USB Port When it is Not Working
This article provides information about how to troubleshoot and resolve USB-related issues on your Dell computer. Find step-by-step instructions to fix USB issues if a USB port is not working. Updated MARCH 07, 2025 ID: 000132048
Computer Restarts or Shuts Down Intermittently, Locks Up, Stops Responding or an Error Occurs.
This article provides recommendations to resolve an issue with your Dell computer restarting, shutting down, locking up or not responding, and similar issues with Windows. Updated MARCH 07, 2025 ID: 000132224
Troubleshooting Wireless Networking Issues
This article provides helpful information and links for basic wireless network troubleshooting. More specifically, this article focuses on 802.11a, b, g, n, or ac networks. This article does not cover Mobile Broadband (cellular-based wireless) or Bluetooth (also known as WPAN). Updated FEBRUARY 27, 2025 ID: 000127788
The Wired Network Adapter Still Cannot Connect
Follow the steps when the wired adapter did not connect. Updated FEBRUARY 27, 2025 ID: 000128276
Touch Screen Not Working on Dell Laptops, All-In-One desktops, and Monitors
Learn how to troubleshoot touch screen issues on Dell laptops, All-In-One desktops, and monitors. Follow step-by-step solutions for unresponsive, inaccurate, or intermittent touch functionality. Updated FEBRUARY 25, 2025 ID: 000132121
Troubleshoot Multiple Monitor Issues and Fix External Monitor Connection Issues
Troubleshoot multiple monitor issues and fix common external monitor connection issues. Find steps to resolve display issues when using multiple monitors in Windows. Updated FEBRUARY 24, 2025 ID: 000132851
How to Run Dell Preboot Diagnostics and Hardware Tests on Your Dell Computer
How to run Dell Preboot diagnostics to identify hardware issues on your Dell computer. Learn instructions on using Dell onboard diagnostics, performing in-depth tests, and troubleshooting with Dell diagnostics boot options. Updated FEBRUARY 21, 2025 ID: 000181163
How to Automatically Download and Install Drivers on a Dell Computer
This article provides information about how to scan your Dell computer for driver updates, and automatically download and install the latest drivers. Updated FEBRUARY 21, 2025 ID: 000133088
How to Run a Diagnostic Test Using SupportAssist
This article provides instructions on how to run hardware diagnostics using SupportAssist on a Dell computer. Updated FEBRUARY 21, 2025 ID: 000198182
How to Run a Dell Online Diagnostic Test
This article provides instructions on how to run the hardware diagnostics on supported devices from the Dell Support website. Updated FEBRUARY 21, 2025 ID: 000181161
How to Troubleshoot CD, DVD or Blu-Ray Drive Problems
This article helps you identify the type of optical drive or optical disk issue based on the symptoms and provide links to helpful troubleshooting resources. Updated FEBRUARY 20, 2025 ID: 000126039
How to Replace or Change a CMOS Battery on Your Dell Desktop
Replace the CMOS battery in your Dell desktop computer to maintain BIOS settings and system time. This guide covers the steps for removing, installing, and safely disposing of the motherboard battery, ensuring your BIOS functions properly. Updated FEBRUARY 20, 2025 ID: 000135183
How to Install Ubuntu Linux on your Dell Computer
This article provides information about how to carry out a clean installation of the Ubuntu Linux operating system on your Dell Computer. Updated FEBRUARY 20, 2025 ID: 000131655
Dell BIOS Downgrade Step-by-Step Guide for System Rollback
Learn how to downgrade your Dell system BIOS safely. Step-by-step instructions for downloading and downgrading to a previous BIOS version Resolve issues with ease. Updated FEBRUARY 20, 2025 ID: 000130652
Frequently Asked Questions Regarding NVMe Solid-State Drives (SSDs)
This article provides information about "New Technology (NVMe, Skylake chipset, and so forth…)" and their interaction during Windows installation on computers with the Intel Skylake Chipset. Updated FEBRUARY 17, 2025 ID: 000143245
Step-by-Step Guide to Convert from MBR to GPT
How to convert a disk to GPT format using a Windows installation DVD or USB, Windows Disk Management or MBR2GPT.exe. Updated FEBRUARY 17, 2025 ID: 000137854
How to Start Windows in Safe Mode with Networking
Learn how to boot into Safe Mode with Networking in Windows 10 and 11. Use Safe Mode to troubleshoot system issues, access the Internet, and fix startup problems on your computer. Updated FEBRUARY 13, 2025 ID: 000148239
How RAM Speed Affect the Performance of a Computer
Learn how RAM speed and memory capacity impact your computer's performance. Explore what more RAM does, how to check RAM MHz, and why RAM speed matters for efficiency. Updated FEBRUARY 09, 2025 ID: 000129805
Using the memory diagnostics and what benefits it brings to you
This article explains how to run memory diagnostics using the ePSA and SupportAssist tools. Updated FEBRUARY 06, 2025 ID: 000129992
How to Use and Troubleshoot Non-Dell Branded Printers
This article provides general troubleshooting steps and links to information for your Non-Dell branded printer. Updated FEBRUARY 06, 2025 ID: 000129397
Where Can I Download Drivers and Dell Installed Software for My Dell Computer
This article describes the various download locations for drivers, software on the Dell Support website, and their purpose. Updated FEBRUARY 06, 2025 ID: 000131797
How to Access the UEFI and BIOS Firmware Setup Screens with Microsoft Windows 10 and 11
The following article provides information about accessing the Unified Extensible Firmware Interface (UEFI) or BIOS with Microsoft Windows 10 or 11 on a Dell computer. Updated FEBRUARY 04, 2025 ID: 000126121
Create Bootable USB for Windows using Dell Diagnostic Deployment Package
How to create a bootable USB flash drive for BIOS updates, OS installations, and non-booting computers using the Dell Diagnostic Deployment Package (DDDP). Updated FEBRUARY 03, 2025 ID: 000145519
Factory Reset, Restore, or Reinstall Microsoft Windows on a Dell computer
See the options for performing a computer restore, resetting Windows installation, or restoring Windows to factory condition on a Dell computer. Updated FEBRUARY 03, 2025 ID: 000124379
Intel 11th, 12th, and 13th Generation Processors, No Drives Can Be Found During Windows 10 and Windows 11 Installation
This article provides information about Intel 11th, 12th, and 13th Generation processors when Troubleshooting drives are not found during Windows 10 and Windows 11 installation. Updated FEBRUARY 03, 2025 ID: 000188116
How to Diagnose and Resolve Common Desktop Memory Issues
This article provides information about what memory issues can be seen and how to troubleshoot them on a Dell Desktop computer. Updated JANUARY 30, 2025 ID: 000126068
General Information about Hard Drive and BIOS Passwords for Dell Computers
About hard drive (HDD) and BIOS passwords on Dell computers. Discover setup instructions, troubleshooting tips, and how to handle password issues. Updated JANUARY 29, 2025 ID: 000132226
How to Run Windows Startup Repair on a Dell computer
This article provides instructions on how to run Windows Startup Repair in Windows 11 and Windows 10. Startup Repair is a Microsoft Windows feature that can fix problems with files that are required to boot the operating system. Updated JANUARY 28, 2025 ID: 000123362
Resolve No Power, No POST, No Boot or No Video Issues
This article is a guide to identifying and resolving start-up or power issues with your Dell computer. Is it a No Power with no signs of life? Do you see a No POST with Diagnostic LEDs or Beeps? Is it a No Boot which cannot load the Operating System? A No Video where the device starts but nothing that is seen on the display? Updated JANUARY 28, 2025 ID: 000125609
How to Use System Restore in Microsoft Windows
This article provides information about System Restore in Microsoft Windows. Learn how to create a restore point and how to restore the system files and settings in Microsoft Windows. Find step-by-step instructions to recover the computer using the System Restore feature in Microsoft Windows. Updated JANUARY 27, 2025 ID: 000148025
Troubleshooting Ports on your Dell Laptop or Desktop Computer
The following article takes you through identifying and troubleshooting the ports and connectors on a Dell laptop or desktop computer. Updated JANUARY 24, 2025 ID: 000136835
Complete Guide to Dell Client Configuration Toolkit (CCTK) Installation and Usage
Learn how to install and use Dell Client Configuration Toolkit (CCTK) for seamless BIOS configuration on OptiPlex, Latitude, and Precision systems. Steps for installation and command-line configuration Updated JANUARY 24, 2025 ID: 000134806
How to Remove, Recover or Reset Microsoft Local Account Password for Windows 10
Understand how to remove the password from Windows 10. Learn how to disable login passwords, manage account security, and simplify access to your laptop or Personal Computer. Updated JANUARY 23, 2025 ID: 000132604
How to Get Rid of a Virus and other Malware from Windows computers
Effective methods for how to remove malicious malware from your personal computer and how to delete malware from your computer. Ensure your Windows system is secure with the latest tools and tips. Updated JANUARY 23, 2025 ID: 000124387
Troubleshooting Sleep and Hibernation Issues on a Dell Computer Running Windows 11
This article provides troubleshooting steps to resolve issues with sleep or hibernation mode on a Dell desktop or laptop running on Windows 11. Updated JANUARY 23, 2025 ID: 000192067
How to Use the Windows 10 and 11 MSCONFIG utility on Dell Computers
The following article is a guide to the Microsoft Configuration (MSCONFIG) utility in Windows 10 and Windows 11 operating systems on Dell Laptops and Desktops. Updated JANUARY 23, 2025 ID: 000136771
Bluetooth Power Save Setting Causing Connectivity Issues
This article describes a how to troubleshoot a Bluetooth device loses connection intermittently in Windows 11 and Windows 10. Updated JANUARY 22, 2025 ID: 000122996
Which Wireless Networking Adapter is Installed in Your Dell Computer
Find step-by-step instructions on how to identify the wireless network adapter that is installed in your computer in Windows. Updated JANUARY 17, 2025 ID: 000129554
Change Intel Advanced Wi-Fi Adapter Settings to Improve Slow Performance
Changing the advanced Wi-Fi adapter settings in Windows may help to prevent slow performance and intermittent connection. Follow the instructions for steps on how to access these settings. Updated JANUARY 17, 2025 ID: 000132395
How to Optimize the System Memory (RAM) on a Dell Computer
This article provides information about how to optimize the memory using the Disk Defragmenter option. Updated JANUARY 15, 2025 ID: 000123120
How to Replace a Dell Warranty Part
This article helps you prepare to replace customer replaceable parts on your Dell computer. Customer replaceable units are parts that, regardless of service response level, can be easily replaced with minimal effort and simple tools. Updated JANUARY 13, 2025 ID: 000202007
How to Connect a Laptop or Desktop Computer to a TV Wired or Wirelessly
Learn how to connect a laptop or computer to a TV using the different connection options (wired and wirelessly). See the guides on how to project, stream to a TV for seamless viewing. Updated JANUARY 08, 2025 ID: 000155875
How to Roll Back a Device Driver on Dell Windows Computers
Learn how to roll back a device driver to a previous version on Dell computers running Windows. Restore stability by following these simple steps to resolve driver conflicts or issues after an update. Updated JANUARY 08, 2025 ID: 000148845
Installing Printer Drivers from Previous Windows Versions
Learn to install printer drivers from older Windows versions when current drivers are unavailable. Includes instructions for resolving compatibility issues for inkjet and laser printers. Updated JANUARY 08, 2025 ID: 000133495
How to Download and Install McAfee Products Sold at Dell
Explore how to download and install McAfee products purchased at Dell. This guide covers McAfee LiveSafe, Small Business Security, Business Protection, and McAfee+ Premium. Get started with your McAfee subscription today. Updated DECEMBER 31, 2024 ID: 000131535
Optical Disk Drives CD DVD, and Blu-Ray is Unable to Read
Learn how to troubleshoot issues with your CD, DVD, or Blu-ray drive on Dell desktops and laptops. Follow these steps to resolve problems with unrecognized or unreadable disks. Updated DECEMBER 30, 2024 ID: 000179516
Using BIOSConnect to Recover SupportAssist OS Recovery Partition
BIOSConnect helps you recover your computer's recovery partition in case of hard drive failure or corruption of the original partition. Updated DECEMBER 20, 2024 ID: 000177771
How to Replace Common Parts in your Full-Size or Mini-Tower Dell desktop
This article provides video guides on how to replace common parts for full size and mini-tower Dell desktops. Updated DECEMBER 11, 2024 ID: 000106106
How to Clear and Wipe a Hard Drive
Learn how to clean (erase data or wipe data) and reset your hard drive. This guide covers wiping, cleaning up your hard drives (HDD), and securely removing all data to prepare your drive for reuse or sale. Updated DECEMBER 05, 2024 ID: 000134730
How to Help Resolve SD or Memory Card Reader Not Working on Your Computer
Dell computer not reading Secure Digital (SD) cards, mini-SD cards, microSD cards, or SD USB adapters not showing up? Learn how to troubleshoot and resolve issues like undetected memory cards, read/write errors, and missing drive letters. Updated DECEMBER 04, 2024 ID: 000150063
Where can I find parts available for my Dell Computer online
Looking for Dell replacement parts or Dell laptop parts? Find Dell computer parts and spare parts online. Learn how to use the Dell support page to buy Dell parts. Updated DECEMBER 03, 2024 ID: 000136422
How to remove "ghost" or non-attached monitors showing in Windows display settings
Follow these general guidelines for resolving the issue of extra, or "ghost", monitors showing in the Windows Display Settings. Updated DECEMBER 03, 2024 ID: 000108307
How to Wake a Computer or Monitor From Sleep, Standby, Suspend or Hibernate
How to wake up your computer from sleep mode, troubleshoot monitor standby issues, and resolve why your monitor keeps going to sleep in Windows 10 and 11. Updated NOVEMBER 21, 2024 ID: 000130380
How to Remove Malware Infections from a Dell Computer
This article provides a general guide for removing malware on your Dell Computer. Most of the steps are not covered under your warranty and are carried out at your own risk. Updated OCTOBER 10, 2024 ID: 000137122
I forgot or can no longer access the email address I used for Dell "My Account" – what can I do?
Learn how to create a new My Account and import your customer and order numbers if you have lost or forgotten your My Account email address. Updated OCTOBER 02, 2024 ID: 000175479
Returning Service Parts to Dell (US Only)
This article provides information about how to return service parts to Dell in the United States Region only. Updated SEPTEMBER 05, 2024 ID: 000178919
Differences Between M2 Cards M2 Slots Keys Sizes and Types
Learn to distinguish M.2 cards, including slots, keys, sizes, and types. Understand M.2 slot functionality, M.2 and PCIe interfaces, and the M.2 platform's versatility. Updated SEPTEMBER 03, 2024 ID: 000144170
Dell Chat Support Best Practices
This article contains information about steps that you can take to troubleshoot issues before contacting Dell Chat Support. Updated AUGUST 30, 2024 ID: 000133535
"The computer or remote device does not accept the connection" error message
This article provides the steps to resolve the "The computer or remote device does not accept the connection" error message displayed when attempting to access certain online sites. Updated AUGUST 30, 2024 ID: 000149416
A Guide to the various Microsoft Office programs available on your Dell Computer
This article deals with providing links to further information about the various types of Microsoft Office supported by Dell on the various Windows Operating Systems. Updated AUGUST 29, 2024 ID: 000131262
How to Back Up Data on a Dell computer
This article provides information about different backup data options in Microsoft Windows. Updated AUGUST 29, 2024 ID: 000130375
How to Change the Display Settings on a Dell Laptop
Learn how to adjust the brightness or change video settings on your Dell laptop. Updated AUGUST 29, 2024 ID: 000146791
Dell OptiPlex, Latitude, and Precision BIOS Dependency Information
This article provides information about Dell OptiPlex, Latitude, and Precision BIOS dependencies. Updated AUGUST 27, 2024 ID: 000126552
Windows Update Fails to Update
Resolving Windows Update failure to update. Updated AUGUST 23, 2024 ID: 000178461
Understanding Driver Pack Delta Report
The Driver Packs are updated based on the release schedule and in response to customer requirements. Updated AUGUST 22, 2024 ID: 000104133
How to Download and Install Dell Digital Delivery
This article discusses how to obtain and then setup Dell Digital Delivery. Updated AUGUST 22, 2024 ID: 000192053
How to Implement PXE Booting from USB-C and Thunderbolt Ethernet Adapters
Information about facilitating the Pre-Boot Execution (PXE) boot process when using a USB-C or Thunderbolt Ethernet adapter. Updated AUGUST 22, 2024 ID: 000150882
How To Remove Windows 10 updates when troubleshooting performance problems on Dell Computers
The following article provides information about when you must remove a windows update and how you would be best to do it. Updated AUGUST 22, 2024 ID: 000133367
How to Configure Windows 10 Touchpad Scrolling (Reverse Scrolling Fix)
Learn how to modify the default touchpad scrolling behavior in Windows 10, including reversing the scrolling direction. Updated AUGUST 21, 2024 ID: 000128884
How to Change Language in Adobe Acrobat: Step-by-Step Guide
Learn the easy steps to modify language settings in Adobe Acrobat 2017 and later. Follow our guide for a seamless language switch. Get expert tips now. Updated AUGUST 21, 2024 ID: 000180675
How to Uninstall Skype on Your Dell Computer
This article provides information about how to remove Skype from a Dell computer with a Windows operating system. Updated AUGUST 21, 2024 ID: 000132430
An Ubuntu Linux Keyboard Shortcut Reference Guide for your Dell Computer
The following article provides information about the various keyboard shortcut commands common to Ubuntu Linux for use with your Dell Computer. Updated AUGUST 21, 2024 ID: 000131678
How To Use Windows Logs to Troubleshoot Wireless Problems that Only Occur at Customer Locations
The following article provides the information about capturing an Event Trace Log (ETL). It includes the ETL and other files that can assist Dell in troubleshooting wireless issues that are only seen at customer sites. Updated AUGUST 21, 2024 ID: 000150790
Solving Windows 10 ISO Size Issue for FAT32: Split or Extract Install.wim
Learn how to manage Windows 10 ISO files with oversized install.wim for FAT32. Splitting or extracting the install.wim can solve the issue. Updated AUGUST 21, 2024 ID: 000127789
How To Increase RAM Using USB Drive In Windows 8 & 10
The following article provides information about How to increase RAM using USB drive in Windows 8 & 10. We can increase the RAM by using ReadyBoot or Virtual Memory. Updated AUGUST 21, 2024 ID: 000149907
Dell Trade In Frequently Asked Questions (US Only)
If you cannot find exactly what you are looking for, our Trade In-related Frequently Asked Questions can help. Updated AUGUST 21, 2024 ID: 000192007
How to Successfully Update the TPM Firmware on your Dell Computer
This article describes the TPM firmware update process. Updated AUGUST 21, 2024 ID: 000184894
Securely Erasing Data on Your Device Before Trade In or Recycle
Securely erase data from your device before Trade In or Recycle by following our step-by-step instructions for Windows, Android, and Apple devices. Updated AUGUST 21, 2024 ID: 000192008
Dell Client Drivers and Downloads Update Release Schedule
This article provides information about the Dell client drivers and downloads update release schedule. Updated AUGUST 18, 2024 ID: 000197092
Dell Desktop Care - Maintenance, Cleaning, and Ergonomics
Dell desktop care tips for better performance. Discover how to clean your computer, follow safety guidelines, and optimize ergonomics for comfortable use. Updated AUGUST 18, 2024 ID: 000184427
Safety Precautions When Working with Electronic and Electrical Equipment
This article provides information about basic safety precautions that users must take before you access the internals of a computer or electrical equipment. Find information about how to protect against electrostatic discharge (ESD), prevent electrostatic damage to the components, and safety precautions when lifting electronic equipment. Updated AUGUST 14, 2024 ID: 000137973
AutoPlay does not pop up when CD or DVD is inserted in the drive
This article provides information about how to resolve issue with AutoPlay does not pop up when a CD or DVD is inserted into the drive. Updated JULY 30, 2024 ID: 000153038
What is the Air Temperature Sensor on my Dell Desktop Computer and How Does it Work
This article provides information about air temperature sensor in a Dell desktop computer. Updated MAY 23, 2024 ID: 000127160
How to Use the Dell Support Site to Identify and Install the Drivers for Your Dell Personal Computer
This article provides information about how to download Dell drivers from the Dell.com/support website for your Dell computer. Updated MAY 16, 2024 ID: 000132380
Why your Dell Laptop or Desktop Runs Slower Over Time and How to Speed It Up
The following article provides information about why Dell laptops and desktops may slow down over time and how you can fix this on your device. Updated JANUARY 26, 2024 ID: 000131445
How to Troubleshoot Hard Drive Encryption Issues
This article provides information about hard drive encryption along with explanation of BitLocker and troubleshooting steps to resolve hard drive encryption-related issues on a Dell computer. Updated DECEMBER 22, 2023 ID: 000178978