How to Check Battery Health Status on Dell Laptops

How to Check Battery Health Status on Dell Laptops


Learn how to check the battery health status in BIOS, ePSA Pre-boot System Assessment diagnostics, or Dell utilities like Dell Power Manager or Dell Command | Power Manager


Note: Like most laptops, Dell laptops use lithium ion batteries, which can swell for various reasons such as age, number of charge cycles, or exposure to high heat. While a swollen pack does not represent a safety concern, damaged or swollen components should not be used. Should you have an issue with a battery pack swelling, Dell recommends that you consider discontinue using the battery and replace it with a Dell authorized battery.

BIOS information may differ between Dell computers, see the following figures for two different types of BIOS that may be applicable for your Dell computer:

Note: If the battery health is blank or unavailable, the battery may not be detected or there is a fatal error with the battery. Reseat the battery if necessary (removable batteries only).

Method 1

  1. Power on the computer and tap F2 key at the Dell logo screen.
  2. On the left pane, under General, select Battery Information.
  3. Verify the battery health information as illustrated (Figure 1).


Figure 1: Battery health status in BIOS

Method 2

  1. Power on the computer and tap F2 key at the Dell logo screen.
  2. Select the Advanced tab.
  3. Verify the battery health information as illustrated (Figure 2).


Figure 2: Battery health status in BIOS

Dell PSA or ePSA Pre-boot System Assessment can help identify a potential battery failure and if there is a component failure, report an error code. This error code is useful for Dell Technical Support to identify potential repair or replacement options.

Note: ePSA Pre-boot System Assessment tests only the primary system battery. The battery is tested by displaying its percentage of full charge and overall health.
  1. Power on the computer and tap F12 key at the Dell logo screen.
  2. In the One Time Boot Menu, select Diagnostics, and press Enter key.
  3. In the Pre-boot diagnostics, respond to the user prompts appropriately.
  4. Review the test results for battery (Figure 3). If battery test fails, contact Dell Technical Support for repair or replacement options.


Figure 3: Battery health status in ePSA Pre-boot System Assessment diagnostics

Error code Error message Troubleshooting steps
ePSA 2000-0131 ePSA: Battery - The battery is not installed.
  1. Ensure that battery is installed correctly.
  2. Reseat the battery.
  3. Check for debris or damaged contacts.
For laptops with non-removable battery, contact Dell Technical Support for repair options.
ePSA 2000-0132 ePSA: Battery -The battery is reaching the end of its usable life. The battery charges but may experience shorter operating hours.
  1. Reseat the battery.
  2. See How to improve the performance of a Dell laptop battery
  3. See How to Troubleshoot Dell Laptop Battery Issues
  4. Consider battery replacement for longer operating hours on battery.
ePSA 2000-0133 ePSA: Battery - The battery cannot provide sufficient power.
  1. Check contacts, power plug, and cables.
  2. Reseat the battery.
  3. See How to Troubleshoot Dell Laptop Battery Issues
  4. Consider replacing the battery.

Dell Power Manager and Dell Command | Power Manager applications help you maximize the laptop battery life by configuring how the battery should be maintained based on your personal preferences.

  • Dell Power Manager - supported on Dell Inspiron, Vostro and XPS laptops running exclusively on Windows 10, and requires Microsoft .NET Framework 4.6.1 to be installed on the computer.
  • Dell Command | Power Manager - Dell Command | Power Manager software provides simplified and efficient power management capabilities for Dell laptops and tablets running Windows 7, Windows 8, or Windows 10 operating system. Dell Command | Power Manager is supported on select Dell Latitude and Dell Precision laptops.

Battery Health is indicated using the heart icon and four circular icons. The number of circular icons that are filled indicates the battery health.

Battery health indicator
Note: Battery health information is available only if a Dell battery is attached to your laptop.
Code Description
80 to 100% battery charge status Excellent — Battery is operating at maximum capacity.
60 to 79% battery charge status Good — Battery can charge normally; however, you may notice reduced operating time because long-term battery life is decreasing.
40 to 59% battery charge status Fair — Battery can charge normally; however, it is near the end of its usable life. It is recommended that you purchase a new battery soon.
20 to 39% battery charge status Poor — Battery no longer provides sufficient power. It is recommended that you replace this battery.
0 to 19% battery charge status Battery no longer operates, or battery status cannot be determined. It is recommended that you replace the battery.

Table 1: Battery health indicator codes

Dell XPS laptops and Dell Precision mobile workstations come with battery charge indicators on the left or right side (Figure 4). Pressing the charge status button indicates the amount of battery charge remaining.

Each LED light indicates 20% battery charge.

Note: Battery charge indicators are available on select Dell XPS laptops and Dell Precision mobile workstations.

Battery charge indicator on Dell XPS and Precision mobile workstation
Figure 4: Illustration of battery charge indicator on Dell XPS and Dell Precision mobile workstation



battery and power support Visit our Battery and Power site for additional resources and information.

Check Your Laptop Battery Health - (2:34)

Maximize Laptop Battery Runtime - (1:25)


Article ID: SLN143156

Last Date Modified: 09/14/2019 02:20 AM


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