NVP vProxy: Sql VM (MSVMAPPAGENT) Sikkerhedskopieringer mislykkes med "Fejl modtaget fra vProxy ="-400: Anmodningen mangler VM-brugernavnet. ""

Summary: En sikkerhedskopi af Microsoft SQL Virtual Machine (VM) udført ved hjælp af NetWorker VMware Protection (NVP) vProxy-enheden mislykkes. NetWorker-sikkerhedskopieringshandlingsloggen viser "Fejl modtaget fra vProxy ="-400: Anmodningen mangler VM-brugernavnet." " ...

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Symptoms

  • En sikkerhedskopiering af Microsoft SQL-serveren konfigureres ved hjælp af NetWorker VMware Protection (NVP) vProxy-enheden.
  • Beskyttelsespolitikkens sikkerhedskopieringshandling konfigureres med indstillingen "Application Consistency" aktiveret for at udføre SQL-appkonsistente (MSVMAPPAGENT) sikkerhedskopier.
  • Sikkerhedskopieringen mislykkes med følgende fejl rapporteret i logfilerne for sikkerhedskopieringshandlinger:
Fejlmeddelelse modtaget fra sikkerhedskopieringsanmodning
  • vProxys /opt/emc/vproxy/runtime/logs/vbackup/vbackupd-engine.log viser lignende fejlmeddelelser:
vproxy02:~ # tail -n 15 /opt/emc/vproxy/runtime/logs/vbackupd/vbackupd-engine.log
2024-01-12T17:23:38Z NOTICE: f07a24dd-e7c3-48e5-8f89-3053c3249a65:vm-1013:win-sql02: Backup session is exiting
2024-01-12T17:23:38Z TRACE:  Resource Update f07a24dd-e7c3-48e5-8f89-3053c3249a65:externalId=vcsa.amer.lan:vm-1013:state=Success:deletable=true:updatable=true.
2024-01-12T17:23:42Z INFO:   Request #4881: Handling action 'GetLog' for 'f07a24dd-e7c3-48e5-8f89-3053c3249a65' ...
2024-01-12T17:23:42Z TRACE:  Request #4881: Reply sent successfully for 'GetLog'.
2024-01-12T17:23:42Z INFO:   Request #4882: Handling action 'DeleteSession' for 'f07a24dd-e7c3-48e5-8f89-3053c3249a65' ...
2024-01-12T17:23:42Z INFO:   Request #4882: Deleting logfiles of session 'f07a24dd-e7c3-48e5-8f89-3053c3249a65'...
2024-01-12T17:23:42Z TRACE:  Request #4882: Deleting log file '/opt/emc/vproxy/runtime/logs/vbackupd/BackupVmSessions-f07a24dd-e7c3-48e5-8f89-3053c3249a65.log' of session 'f07a24dd-e7c3-48e5-8f89-3053c3249a65'...
2024-01-12T17:23:42Z INFO:   File '/opt/emc/vproxy/runtime/logs/vbackupd/BackupVmSessions-f07a24dd-e7c3-48e5-8f89-3053c3249a65.log' is moved to '/opt/emc/vproxy/runtime/logs/recycle/vbackupd/20240112_1/BackupVmSessions-f07a24dd-e7c3-48e5-8f89-3053c3249a65.log'.
2024-01-12T17:23:42Z INFO:   Request #4882: Deleted log file '/opt/emc/vproxy/runtime/logs/vbackupd/BackupVmSessions-f07a24dd-e7c3-48e5-8f89-3053c3249a65.log'.
2024-01-12T17:23:42Z INFO:   Request #4882: Deleted resource: vcsa.amer.lan:vm-1013 - f07a24dd-e7c3-48e5-8f89-3053c3249a65.
2024-01-12T17:23:42Z TRACE:  Request #4882: Reply sent successfully for 'DeleteSession'.
2024-01-12T17:25:58Z INFO:   Request #4884: Handling action 'StartSession' for 'BackupVmSessions' ...
2024-01-12T17:25:58Z ERROR:  Request #4884: Request is missing the VM user name.
2024-01-12T17:25:58Z ERROR:  Request #4884: Failed to create resource: -400: Request is missing the VM user name.
2024-01-12T17:25:58Z TRACE:  Request #4884: Reply sent successfully for 'StartSession'.
  • Sikkerhedskopiering af VM-billedet, som ikke bruger "Application Consistency", blev udført.
 

Cause

Sikkerhedskopieringshandlingen i NetWorker Protection-politikken mangler SQL-forekomstbrugerloginet i indstillingerne "Application Consistency".

Resolution

Opdater sikkerhedskopieringshandlingen til at omfatte en bruger med systemadministratorrettigheder:

Skærmbillede med sys admin-brugernavn tilføjet


Den angivne brugerkonto skal have sysadmin-rettigheder. Dette kan bekræftes i SQL Server Management Studio (SSMS) på SQL VM:

Bekræft, at brugerkontoen har sys admin-rettigheder

 

Affected Products

NetWorker

Products

NetWorker Family, NetWorker Series
Article Properties
Article Number: 000221097
Article Type: Solution
Last Modified: 01 Apr 2025
Version:  3
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