NVP vProxy：SQL 虚拟机 （MSVMAPPAGENT） 备份失败，并显示“Error received from vProxy =”-400：请求缺少虚拟机用户名。""

Summary: 使用 NetWorker VMware Protection （NVP） vProxy 应用装置执行的 Microsoft SQL 虚拟机 （VM） 备份失败。NetWorker 备份操作日志显示“Error received from vProxy =”-400：请求缺少虚拟机用户名。”"

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Symptoms

  • 使用 NetWorker VMware Protection （NVP） vProxy 应用装置配置 Microsoft SQL Server 备份。
  • 保护策略的备份操作配置为启用了“应用程序一致性”选项，以执行 SQL 应用程序一致性 （MSVMAPPAGENT） 备份。
  • 备份失败，并在备份操作日志中报告以下错误：
从备份请求收到的错误消息
  • vProxy 的 /opt/emc/vproxy/runtime/logs/vbackup/vbackupd-engine.log 显示类似的错误消息：
vproxy02:~ # tail -n 15 /opt/emc/vproxy/runtime/logs/vbackupd/vbackupd-engine.log
2024-01-12T17:23:38Z NOTICE: f07a24dd-e7c3-48e5-8f89-3053c3249a65:vm-1013:win-sql02: Backup session is exiting
2024-01-12T17:23:38Z TRACE:  Resource Update f07a24dd-e7c3-48e5-8f89-3053c3249a65:externalId=vcsa.amer.lan:vm-1013:state=Success:deletable=true:updatable=true.
2024-01-12T17:23:42Z INFO:   Request #4881: Handling action 'GetLog' for 'f07a24dd-e7c3-48e5-8f89-3053c3249a65' ...
2024-01-12T17:23:42Z TRACE:  Request #4881: Reply sent successfully for 'GetLog'.
2024-01-12T17:23:42Z INFO:   Request #4882: Handling action 'DeleteSession' for 'f07a24dd-e7c3-48e5-8f89-3053c3249a65' ...
2024-01-12T17:23:42Z INFO:   Request #4882: Deleting logfiles of session 'f07a24dd-e7c3-48e5-8f89-3053c3249a65'...
2024-01-12T17:23:42Z TRACE:  Request #4882: Deleting log file '/opt/emc/vproxy/runtime/logs/vbackupd/BackupVmSessions-f07a24dd-e7c3-48e5-8f89-3053c3249a65.log' of session 'f07a24dd-e7c3-48e5-8f89-3053c3249a65'...
2024-01-12T17:23:42Z INFO:   File '/opt/emc/vproxy/runtime/logs/vbackupd/BackupVmSessions-f07a24dd-e7c3-48e5-8f89-3053c3249a65.log' is moved to '/opt/emc/vproxy/runtime/logs/recycle/vbackupd/20240112_1/BackupVmSessions-f07a24dd-e7c3-48e5-8f89-3053c3249a65.log'.
2024-01-12T17:23:42Z INFO:   Request #4882: Deleted log file '/opt/emc/vproxy/runtime/logs/vbackupd/BackupVmSessions-f07a24dd-e7c3-48e5-8f89-3053c3249a65.log'.
2024-01-12T17:23:42Z INFO:   Request #4882: Deleted resource: vcsa.amer.lan:vm-1013 - f07a24dd-e7c3-48e5-8f89-3053c3249a65.
2024-01-12T17:23:42Z TRACE:  Request #4882: Reply sent successfully for 'DeleteSession'.
2024-01-12T17:25:58Z INFO:   Request #4884: Handling action 'StartSession' for 'BackupVmSessions' ...
2024-01-12T17:25:58Z ERROR:  Request #4884: Request is missing the VM user name.
2024-01-12T17:25:58Z ERROR:  Request #4884: Failed to create resource: -400: Request is missing the VM user name.
2024-01-12T17:25:58Z TRACE:  Request #4884: Reply sent successfully for 'StartSession'.
  • 未使用“应用程序一致性”的虚拟机映像备份已成功完成。
 

Cause

NetWorker 保护策略中的备份操作缺少 SQL 实例用户在“应用程序一致性”设置中的登录。

Resolution

更新备份操作以包括具有系统管理员权限的用户：

显示已添加系统管理员用户名的屏幕截图


指定的用户帐户应具有 sysadmin 权限。这可以在 SQL 虚拟机上的 SQL Server Management Studio （SSMS） 中确认：

确认用户帐户具有 sys 管理员权限

 

Affected Products

NetWorker

Products

NetWorker Family, NetWorker Series
Article Properties
Article Number: 000221097
Article Type: Solution
Last Modified: 01 Apr 2025
Version:  3
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