NVP vProxy: Sikkerhetskopiering av SQL VM (MSVMAPPAGENT) mislykkes med feilmeldingen "Error received from vProxy ="-400: Forespørselen mangler VM-brukernavnet. ""

Summary: En sikkerhetskopi av Microsoft SQL Virtual Machine (VM) utført ved hjelp av NetWorker VMware Protection (NVP) vProxy-verktøyet mislykkes. Loggen for sikkerhetskopiering av NetWorker-sikkerhetskopiering viser feilen "Error received from vProxy ="-400: Forespørselen mangler VM-brukernavnet.» » ...

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

  • En sikkerhetskopi av Microsoft SQL Server er konfigurert ved hjelp av Verktøyet NetWorker VMware Protection (NVP) vProxy.
  • Beskyttelsespolicyens sikkerhetskopieringshandling er konfigurert med alternativet "Application Consistency" (Applikasjonskonsistens) aktivert for å utføre sikkerhetskopiering av SQL-appen – konsekvent (MSVMAPPAGENT).
  • Sikkerhetskopieringen mislykkes med følgende feil rapportert i loggene for sikkerhetskopieringshandling:
Feilmelding mottatt fra forespørsel om sikkerhetskopiering
  • vProxys /opt/emc/vproxy/runtime/logs/vbackup/vbackupd-engine.log viser lignende feilmeldinger:
vproxy02:~ # tail -n 15 /opt/emc/vproxy/runtime/logs/vbackupd/vbackupd-engine.log
2024-01-12T17:23:38Z NOTICE: f07a24dd-e7c3-48e5-8f89-3053c3249a65:vm-1013:win-sql02: Backup session is exiting
2024-01-12T17:23:38Z TRACE:  Resource Update f07a24dd-e7c3-48e5-8f89-3053c3249a65:externalId=vcsa.amer.lan:vm-1013:state=Success:deletable=true:updatable=true.
2024-01-12T17:23:42Z INFO:   Request #4881: Handling action 'GetLog' for 'f07a24dd-e7c3-48e5-8f89-3053c3249a65' ...
2024-01-12T17:23:42Z TRACE:  Request #4881: Reply sent successfully for 'GetLog'.
2024-01-12T17:23:42Z INFO:   Request #4882: Handling action 'DeleteSession' for 'f07a24dd-e7c3-48e5-8f89-3053c3249a65' ...
2024-01-12T17:23:42Z INFO:   Request #4882: Deleting logfiles of session 'f07a24dd-e7c3-48e5-8f89-3053c3249a65'...
2024-01-12T17:23:42Z TRACE:  Request #4882: Deleting log file '/opt/emc/vproxy/runtime/logs/vbackupd/BackupVmSessions-f07a24dd-e7c3-48e5-8f89-3053c3249a65.log' of session 'f07a24dd-e7c3-48e5-8f89-3053c3249a65'...
2024-01-12T17:23:42Z INFO:   File '/opt/emc/vproxy/runtime/logs/vbackupd/BackupVmSessions-f07a24dd-e7c3-48e5-8f89-3053c3249a65.log' is moved to '/opt/emc/vproxy/runtime/logs/recycle/vbackupd/20240112_1/BackupVmSessions-f07a24dd-e7c3-48e5-8f89-3053c3249a65.log'.
2024-01-12T17:23:42Z INFO:   Request #4882: Deleted log file '/opt/emc/vproxy/runtime/logs/vbackupd/BackupVmSessions-f07a24dd-e7c3-48e5-8f89-3053c3249a65.log'.
2024-01-12T17:23:42Z INFO:   Request #4882: Deleted resource: vcsa.amer.lan:vm-1013 - f07a24dd-e7c3-48e5-8f89-3053c3249a65.
2024-01-12T17:23:42Z TRACE:  Request #4882: Reply sent successfully for 'DeleteSession'.
2024-01-12T17:25:58Z INFO:   Request #4884: Handling action 'StartSession' for 'BackupVmSessions' ...
2024-01-12T17:25:58Z ERROR:  Request #4884: Request is missing the VM user name.
2024-01-12T17:25:58Z ERROR:  Request #4884: Failed to create resource: -400: Request is missing the VM user name.
2024-01-12T17:25:58Z TRACE:  Request #4884: Reply sent successfully for 'StartSession'.
  • Image-sikkerhetskopieringer av VM som ikke bruker "application consistency" (Applikasjonskonsistens), er fullført.
 

Cause

Sikkerhetskopieringshandlingen i NetWorker Protection-policyen mangler SQL-forekomstbrukerpålogging i innstillingene for applikasjonskonsistens.

Resolution

Oppdater sikkerhetskopieringshandlingen til å inkludere en bruker med systemadministratorrettigheter:

Skjermbilde som viser brukernavn for sys-administrator som er lagt til


Den angitte brukerkontoen skal ha sysadmin-rettigheter. Dette kan bekreftes i SQL Server Management Studio (SSMS) på SQL VM:

Bekreft at brukerkontoen har sys-administratorrettigheter

 

Affected Products

NetWorker

Products

NetWorker Family, NetWorker Series
Article Properties
Article Number: 000221097
Article Type: Solution
Last Modified: 01 Apr 2025
Version:  3
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