NVP vProxy: 4.4.0-4로 업그레이드한 후 VMC vCenter에서 VM 백업이 실패함 "Enable Storage vMotion failed. 오류 3014"
Summary: NetWorker 버전을 19.11.0.2 빌드로 업그레이드한 후 VMC(VMware Cloud) vCenter 이미지 백업이 실패함 55 및 4.4.0-4로 프록시 업그레이드
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Symptoms
VMC(VMware Cloud) vCenter에서 vProxy를 4.4.0-4로 업그레이드한 후 이미지 백업이 오류와 함께 실패했습니다.
VM 백업 세션 로그에는 다음이 포함됩니다.
YYYY-MM-DDTHH:MM:SSZ NOTICE: VDDK INFO VixDiskLib: VixDiskLib_EndAccess: Enabled Storage VMotion failed. Error 3014 (Insufficient permissions in the host operating system) (No permission to perform this action.) at 6102. ... YYYY-MM-DDTHH:MM:SSZ ERROR: [@(#) Build number: 55] c0a8f9d0-2604-4747-b4b8-588a4bbfe205-vcenter.sddc-54-247-108-146.VCENTER_NAME:VM_MOREF: Failed to open source VMDK '[DATASTORE_NAME] 3c8e5a63-4e85-2046-0477-026956739693/VM_NAME.vmdk': VDDK Error: 13: You do not have access rights to this file. YYYY-MM-DDTHH:MM:SSZ ERROR: [@(#) Build number: 55] c0a8f9d0-2604-4747-b4b8-588a4bbfe205-vcenter.sddc-54-247-108-146.VCENTER_NAME:VM_MOREF: Failed to initialize Block Reader. YYYY-MM-DDTHH:MM:SSZ ERROR: [@(#) Build number: 55] c0a8f9d0-2604-4747-b4b8-588a4bbfe205-vcenter.sddc-54-247-108-146.VCENTER_NAME:VM_MOREF: Failed to backup virtual disk "Hard disk 1". YYYY-MM-DDTHH:MM:SSZ ERROR: [@(#) Build number: 55] c0a8f9d0-2604-4747-b4b8-588a4bbfe205-vcenter.sddc-54-247-108-146.VCENTER_NAME:VM_MOREF: Backup has FAILED.
vProxy의 /opt/emc/vproxy/runtime/logs/vbackupd/vbackupd-vddk.log에는 다음이 포함됩니다.
YYYY-MM-DDTHH:MM:SSZ NOTICE: VDDK INFO VixDiskLib: VixDiskLib_OpenEx: Open a disk. YYYY-MM-DDTHH:MM:SSZ NOTICE: VDDK INFO warning -[19943] [Originator@6876 sub=Libs] [NFC ERROR]NfcNewAuthdConnectionEx: Failed to connect: Failed to connect to server <ESXi hostname/IP>:902 .. YYYY-MM-DDTHH:MM:SSZ NOTICE: VDDK INFO VixDiskLib: There is no avaiable transport mode when attempting to open disk. Mounting 42197eae-c679-dd06-8bbb-418e49607575 using transport hotadd failed : Could not connect to ESX host <ESXi hostname/IP>: Failed to connect to server <ESXi hostname/IP>:902. at 6502. YYYY-MM-DDTHH:MM:SSZ NOTICE: VDDK INFO VixDiskLib: VixDiskLib_OpenEx: Cannot open disk [Datastore-name] <VM-name>/<VMDK_name>.vmdk. Error 13 (You do not have access rights to this file) (Mounting 42197eae-c679-dd06-8bbb-418e49607575 using transport hotadd failed : Could not connect to ESX host <ESXi hostname/IP>: Failed to connect to server <ESXi hostname/IP>:902.) at 7072.
Cause
다음 vProxy 구성 파일(/opt/emc/vproxy/conf/VixDiskLib.config)에 중복 항목이 포함되어 있습니다.
VPROXY_HOSTNAME:/opt/emc/vproxy/runtime/logs/vbackupd # cat /opt/emc/vproxy/conf/VixDiskLib.config
vixDiskLib.transport.LogLevel = "3"
vixDiskLib.transport.san.DisableVmCheck=0
vixDiskLib.transport.hotadd.NoNfcSession = 1
vixDiskLib.phoneHome.EnablePhoneHome = 1
vixDiskLib.phoneHome.ProductName = "Dell EMC vProxy"
vixDiskLib.phoneHome.ProductVersion = "4.4.0-4_1-1"
vixDiskLib.phoneHome.EnablePhoneHome = 1
vixDiskLib.phoneHome.ProductName = "Dell EMC vProxy"
vixDiskLib.phoneHome.ProductVersion = "4.4.0-4_1-1"
vixDiskLib.phoneHome.EnablePhoneHome = 1
vixDiskLib.phoneHome.ProductName = "Dell EMC vProxy"
vixDiskLib.phoneHome.ProductVersion = "4.4.0-4_1-1"
vixDiskLib.phoneHome.EnablePhoneHome = 1
vixDiskLib.phoneHome.ProductName = "Dell EMC vProxy"
vixDiskLib.phoneHome.ProductVersion = "4.4.0-4_1-1"
VPROXY_HOSTNAME:/opt/emc/vproxy/runtime/logs/vbackupd # Resolution
1. SSH를 통해 vProxy 어플라이언스에 연결하고 admin으로 로그인합니다.
2. 루트로 전환합니다.
sudo su -
3. 중복된 vixDiskLib.phoneHome 줄이 없도록 VixDiskLib.config 파일을 편집합니다.
vi /opt/emc/vproxy/conf/VixDiskLib.config
예:
vixDiskLib.transport.LogLevel = "3" vixDiskLib.transport.san.DisableVmCheck=0 vixDiskLib.transport.hotadd.NoNfcSession = 1 vixDiskLib.phoneHome.EnablePhoneHome = 1 vixDiskLib.phoneHome.ProductName = "Dell EMC vProxy" vixDiskLib.phoneHome.ProductVersion = "4.4.0-4_1-1"4. 파일을 저장합니다.
5. vbackupd 서비스를 재시작합니다.
systemctl daemon-reload systemctl restart vbackupd.service
참고: 필요에 따라 서비스를 재시작하는 대신 vProxy VM을 재부팅할 수 있습니다. vProxy VM을 재부팅하면 vbackupd 서비스를 시작하는 동안 VixDiskLib.config 파일의 변경 내용이 다시 로드됩니다.
Affected Products
NetWorkerProducts
NetWorker FamilyArticle Properties
Article Number: 000255608
Article Type: Solution
Last Modified: 09 Dec 2024
Version: 2
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