How to Check Battery Health Status on Dell Laptops

BIOS information may differ between Dell computers, see the following figures for two different types of BIOS that may be applicable for your Dell computer:

Note: If the battery health is blank or unavailable, the battery may not be detected or there is a fatal error with the battery. Reseat the battery if necessary (removable batteries only).

Method 1

1. Power on the computer and tap F2 key at the Dell logo screen.
2. On the left pane, under General, select Battery Information.
3. Verify the battery health information as illustrated (Figure 1).

Figure 1: Battery health status in BIOS

Method 2

1. Power on the computer and tap F2 key at the Dell logo screen.
2. Select the Advanced tab.
3. Verify the battery health information as illustrated (Figure 2).

Figure 2: Battery health status in BIOS

Dell PSA or ePSA Pre-boot System Assessment can help identify a potential battery failure and, if there is a component failure, report an error code. When you have an ePSA code, you can submit the Service Tag, ePSA error and validation code at the SupportAssist Pre-Boot System Performance Check page, to learn how to proceed.

Note: ePSA Pre-boot System Assessment tests only the primary system battery. The battery is tested by displaying its percentage of full charge and overall health.

1. Power on the computer and tap F12 key at the Dell logo screen.
2. In the One Time Boot Menu, select Diagnostics, and press the Enter key.
3. In the Pre-boot diagnostics, respond to the user prompts appropriately.
4. Review the test results for battery (Figure 3). If the battery test fails, you can submit the Service Tag, ePSA error and validation code at the SupportAssist Pre-Boot System Performance Check page, to learn how to proceed.
   Notes:

   • Dell also offers an online diagnostics test, browse to the Online Battery Diagnostics page.
   • The test will start automatically.
   • You may be prompted to install or update the SupportAssist program, if so, follow the prompts.

Figure 3: Battery health status in ePSA Pre-boot System Assessment diagnostics

Dell Power Manager and Dell Command | Power Manager applications help you maximize the laptop battery life by configuring how the battery should be maintained based on your personal preferences.

• Dell Power Manager - supported on Dell Inspiron, Vostro and XPS laptops running exclusively on Windows 10, and requires Microsoft .NET Framework 4.6.1 to be installed on the computer.
• Dell Command | Power Manager - Dell Command | Power Manager software provides simplified and efficient power management capabilities for Dell laptops and tablets running Windows 7, Windows 8, or Windows 10 operating system. Dell Command | Power Manager is supported on select Dell Latitude and Dell Precision laptops.

Battery Health is indicated using the heart icon and four circular icons. The number of circular icons that are filled indicates the battery health.