How to Check Battery Health Status on Dell Laptops

BIOS information may differ between Dell computers, see the following figures for two different types of BIOS that may be applicable for your Dell computer.

Method 1

1. Turn on the computer and tap F2 key at the Dell logo screen.
2. On the left pane, under General, select Battery Information.
3. Verify the battery health information as illustrated (Figure 1).

Figure 1: Screenshot of battery health status in the BIOS.

Method 2

1. Power on the computer and tap F2 key at the Dell logo screen.
2. Select the Advanced tab.
3. Verify the battery health information as illustrated (Figure 2).

Figure 2: Animated screenshot of battery health status in BIOS.

SupportAssist, ePSA, or PSA preboot computer assessment diagnostic test can help identify a potential battery failure and, if there is a component failure, report an error code. When you have an ePSA code, you can submit the Service Tag, ePSA error and validation code at the SupportAssist Pre-Boot System Performance Check page, to learn how to proceed.

1. Power on the computer and tap F12 key at the Dell logo screen.
2. In the One Time Boot Menu, select Diagnostics, and press the Enter key.
3. In the Preboot diagnostics, respond to the user prompts appropriately.
4. Review the test results for battery (Figure 3). If the battery test fails, you can submit the Service Tag, ePSA error and validation code at the SupportAssist Pre-Boot System Performance Check page.
   NOTE:

   • Dell also offers an online diagnostics test, go to the Online Battery Diagnostics page.
   • The test starts automatically.
   • You may be prompted to install or update the SupportAssist program, if so, follow the prompts.

Figure 3: Animated screenshot of battery health status in ePSA Preboot System Assessment diagnostics.

Dell Power Manager and Dell Command | Power Manager applications help you maximize the laptop battery life by configuring how the battery should be maintained based on your personal preferences.

• Dell Power Manager - supported on Dell Inspiron, Vostro, and XPS laptops running exclusively on Windows 10, and requires Microsoft .NET Framework 4.6.1 to be installed on the computer.
• Dell Command | Power Manager software provides simplified and efficient power management capabilities for Dell laptops and tablets running Windows 7, Windows 8, or Windows 10 operating system. Dell Command | Power Manager is supported on select Dell Latitude and Dell Precision laptops.

Battery Health is indicated using the heart icon and four circular icons. The number of circular icons that are filled indicates battery health.

Figure 4: Screenshot of battery health indicator in Dell Power Manager.

Table 3: Battery health indicator codes

Code	Description
	Excellent—Battery is operating at maximum capacity.
	Good—Battery can charge normally; however, you may notice reduced operating time because long-term battery life is decreasing.
	Fair—Battery can charge normally; however, it is near the end of its usable life. It is recommended that you purchase a new battery soon.
	Poor—Battery no longer provides sufficient power. It is recommended that you replace this battery.
	Battery no longer operates, or battery status cannot be determined. It is recommended that you replace the battery.

Dell XPS laptops and Dell Precision mobile workstations come with battery charge indicators on the left or right side (Figure 5). Pressing the charge status button indicates the amount of battery charge remaining.

Each LED light indicates a 20% battery charge.

Figure 5: Illustration of battery charge indicator on Dell XPS and Dell Precision mobile workstation.