Article Number: 000124397
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Learn how to check the battery health status in BIOS, ePSA Pre-boot System Assessment diagnostics, or Dell utilities like Dell Power Manager or Dell Command | Power Manager.
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BIOS information may differ between Dell computers, see the following figures for two different types of BIOS that may be applicable for your Dell computer:
Figure 1: Battery health status in BIOS
Figure 2: Battery health status in BIOS
Dell PSA or ePSA Pre-boot System Assessment can help identify a potential battery failure and, if there is a component failure, report an error code. When you have an ePSA code, you can submit the Service Tag, ePSA error and validation code at the SupportAssist Pre-Boot System Performance Check page, to learn how to proceed.
Figure 3: Battery health status in ePSA Pre-boot System Assessment diagnostics
|Error code||Error message||Troubleshooting steps|
|ePSA 2000-0131||ePSA: Battery - The battery is not installed.||
|ePSA 2000-0132||ePSA: Battery -The battery is reaching the end of its usable life.||The battery charges but may experience shorter operating hours.
|ePSA 2000-0133||ePSA: Battery - The battery cannot provide sufficient power.||
Dell Power Manager and Dell Command | Power Manager applications help you maximize the laptop battery life by configuring how the battery should be maintained based on your personal preferences.
Battery Health is indicated using the heart icon and four circular icons. The number of circular icons that are filled indicates the battery health.
|Excellent — Battery is operating at maximum capacity.|
|Good — Battery can charge normally; however, you may notice reduced operating time because long-term battery life is decreasing.|
|Fair — Battery can charge normally; however, it is near the end of its usable life. It is recommended that you purchase a new battery soon.|
|Poor — Battery no longer provides sufficient power. It is recommended that you replace this battery.|
|Battery no longer operates, or battery status cannot be determined. It is recommended that you replace the battery.|
Dell XPS laptops and Dell Precision mobile workstations come with battery charge indicators on the left or right side (Figure 4). Pressing the charge status button indicates the amount of battery charge remaining.
Each LED light indicates 20% battery charge.
Figure 4: Illustration of battery charge indicator on Dell XPS and Dell Precision mobile workstation
Out of warranty? No problem. Visit the Dell.com/support website and enter your Dell Service Tag and view our offers.
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29 Mar 2021