How to validate the activation status of a Dell Encryption Endpoint

Summary: How to validate the activation status of an endpoint in Dell Encryption (formerly Dell Data Protection |  Encryption).

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.
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Instructions

Affected Products:

  • Dell Encryption
  • Dell Data Protection | Encryption

Affected Operating Systems:

  • Windows

You can validate the activation status of your endpoint by doing the following steps.

  1. Open the Dell Encryption local console by going to Start All Programs Dell Encryption.
  2. Once the Dell Encryption application is open, click in the upper right corner. Then select About Version x.x.x.xxxx
  3. From here, you see the following:
    • If the Shield ID is Blank or Red, the computer has not activated.
    • If the Shield ID is Green or Blue, the computer has been activated.
      Dell Data Encryption Shield ID Activation Status

To contact support, reference Dell Data Security International Support Phone Numbers.
Go to TechDirect to generate a technical support request online.
For additional insights and resources, join the Dell Security Community Forum.

Affected Products

Dell Encryption
Article Properties
Article Number: 000129423
Article Type: How To
Last Modified: 24 Apr 2025
Version:  13
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