Pdm: 작업을 가져오는 동안 오류가 발생합니다. HTTP 오류 코드로 실패:404 추가 정보" HTTP 상태 404 – 찾을 수 없음
Summary: PDM이 실패하고 다음 오류가 발생합니다. 작업을 가져오는 동안 오류가 발생합니다. HTTP 오류 코드:404 추가 정보" HTTP 상태 404 – 찾을 수 없음으로 실패했습니다.
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Symptoms
Avamar 서버가 19.4에서 19.7로 업그레이드되었습니다.
PDM이 다음 메시지와 함께 실패합니다.
작업을 가져오는 동안 오류가 발생합니다. HTTP 오류 코드:404 추가 정보" HTTP 상태 404 – 찾을 수 없음으로 실패했습니다.
deploymanager.log에서 오류 발생
mcserver.log에서 오류 발생
PDM이 다음 메시지와 함께 실패합니다.
작업을 가져오는 동안 오류가 발생합니다. HTTP 오류 코드:404 추가 정보" HTTP 상태 404 – 찾을 수 없음으로 실패했습니다.
deploymanager.log에서 오류 발생
INFO [ost-startStop-1][ util.MCCipherUtil# getResultValue]: getResultValue:rabbitmqAP
INFO [ost-startStop-1][ util.MCCipherUtil#cryptValueByXPath]: xPath://entry[@key='rabbitmqAP']
INFO [ost-startStop-1][ til.MCCipherUtil# getDocument]: getDocument: mcserverXMLFile:/usr/local/avamar/var/mc/server_data/prefs/mcserver.xml
ERROR [ost-startStop-1][ util.MCCipherUtil# getDocument]: getDocument fail: /usr/local/avamar/var/mc/server_data/prefs/preferences.dtd (Permission denied)
ERROR [ost-startStop-1][ util.MCCipherUtil#cryptValueByXPath]: Decrypt failed at: /usr/local/avamar/var/mc/server_data/prefs/preferences.dtd (Permission denied)
ERROR [ost-startStop-1][ util.MCCipherUtil# getResultValue]: Error found for decrypt: /usr/local/avamar/var/mc/server_data/prefs/preferences.dtd (Permission denied)
ERROR [ost-startStop-1][ util.RabbitMQUtil#ConnectionFactory]: getConnectionFactory Exception====
ERROR [ost-startStop-1][ util.RabbitMQUtil#ConnectionFactory]: /usr/local/avamar/var/mc/server_data/prefs/preferences.dtd (Permission denied)
INFO [ost-startStop-1][ util.RabbitMQUtil#ConnectionFactory]: cf.isSSL():false
mcserver.log에서 오류 발생
[RMI TCP Connection(55)-x#1079] com.avamar.mc.pdm.ProxyDeploymentManagerService.submitJsonWithRetry
WARNING: Failed (https://localhost:8543/deploymanager/auth/logout)(attempt 3 of 3): Failed with HTTP error code : 404
additional information : HTTP Status 404 342200223 Not Foundbody {font-family:Tahoma,Arial,sans-serif;} h1, h2, h3, b {color:white;backg round-color:#525D76;} h1 {font-size:22px;} h2 {font-size:16px;} h3 {font-size:14px;} p {font-size:12px;} a {color:black;} .line {height:1px;background-color:#525D76;border:none;}
HTTP Statu s 404 342200223 Not Found
Type Status Report
Message The requested resource [/deploymanager/auth/logout] is not available
Description The orig in server did not find a current representation for the target resource or is not willing to disclose that one exists.
Apache Tomcat
[RMI TCP Connection(55)-x#1079] com.avamar.mc.pdm.ProxyDeploymentManagerService.logFailure WARNING: uri=https://localhost:8543/deploymanager/auth/logout, header=, body=null [RMI TCP Connection(55)-x#1079] sun.rmi.server.UnicastServerRef.logCallException FINE: RMI TCP Connection(55)-x: [x] exception: com.avamar.asn.service.ServiceException: Failed with HTTP error code : 404 additional information : HTTP Status 404 342200223 Not Foundbody {font-family:Tahoma,Arial,sans-serif;} h1, h2, h3, b {color:white;backg round-color:#525D76;} h1 {font-size:22px;} h2 {font-size:16px;} h3 {font-size:14px;} p {font-size:12px;} a {color:black;} .line {height:1px;background-color:#525D76;border:none;}HTTP Statu s 404 342200223 Not Found
Type Status Report
Message The requested resource [/deploymanager/auth/login] is not available
Description The origi n server did not find a current representation for the target resource or is not willing to disclose that one exists.
Apache Tomcat
at com.avamar.mc.pdm.ProxyDeploymentManagerService.getAllTasks(ProxyDeploymentManagerService.java:451) at sun.reflect.GeneratedMethodAccessor109.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source) at java.lang.reflect.Method.invoke(Unknown Source) at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:318) at org.springframework.aop.framework.ReflectiveMethodInvocation.invokeJoinpoint(ReflectiveMethodInvocation.java:183) at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:150) at org.springframework.security.access.intercept.aopalliance.MethodSecurityInterceptor.invoke(MethodSecurityInterceptor.java:61) at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172) at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:202) at com.sun.proxy.$Proxy98.getAllTasks(Unknown Source) at com.avamar.mc.pdm.ProxyDeploymentManagerServiceContext.getAllTasks(ProxyDeploymentManagerServiceContext.java:72)Cause
이는 소프트웨어 문제입니다.
Resolution
1) 루트 사용자로 Avamar 유틸리티 노드 운영 체제에 로그인합니다.
2) preferences.dtd의 사용 권한 변경
3) tomcat 서비스를 다시 시작합니다.
2) preferences.dtd의 사용 권한 변경
chmod 444 /usr/local/avamar/var/mc/server_data/prefs/preferences.dtd
3) tomcat 서비스를 다시 시작합니다.
tomcatctl stop
tomcatctl start
Affected Products
AvamarArticle Properties
Article Number: 000207337
Article Type: Solution
Last Modified: 26 Jul 2023
Version: 2
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