PowerProtect Cyber Recovery 数据避风港:CyberSense:上传 CyberSense 许可证时出错“您上传的文件不是许可证归档”

Summary: 上传 CyberSense 许可证时出现错误消息“The file you uploaded is not a license archive.”(您上传的文件不是许可证归档。)

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

在 CyberSense 中上传新许可证时出错:
 
许可证错误
图 1:许可证错误

Cause

当许可证文件发生问题时,会出现此消息;将文件从电子邮件中保存或复制到 CyberSense 中上传的位置,或者将文件的内容拷贝并粘贴到新的文本文件中,以便上传到 CyberSense。

Resolution

建议从电子邮件中再次下载文件。
将许可证文件复制到可在 CyberSense 界面中上传的许可证文件。

有关详细信息或帮助,请联系 戴尔技术支持

Affected Products

CyberSense
Article Properties
Article Number: 000217279
Article Type: Solution
Last Modified: 15 Sep 2023
Version:  2
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