SUSE: How to Generate a Supportconfig Log Bundle in SUSE Linux Enterprise Server

The supportconfig log bungle collects various system logs, config files, and command output from a SUSE or SLES Linux system. It is a standardized way to collect diagnostic information from the operating system for investigation by Dell domain engineers and Linux vendor support.

In SUSE Linux Enterprise Server, the 'supportutils' package provides the 'supportconfig' command.

To verify package installation:

# rpm -q supportutils
supportutils-3.1.21-150300.7.35.15.1.noarch

If for some reason the 'supportutils' package is not installed, it can be installed using 'zypper install supportutils':

# zypper install supportutils

To generate a supportconfig log bundle, run as root:

# supportconfig

The log bundle (and its associated checksum file) is typically be saved in /var/log/. Older versions of SLES may save to a different location, but it is specified in the command output:

Example:
# ls /var/log/scc*
/var/log/scc_leap15-1.local.net_230509_1258.txz
/var/log/scc_leap15-1.local.net_230509_1258.txz.md5

Once generated, the user may require copying the log bundle to a local system. Usually, users use an SCP utility such as 'WinSCP' to copy or download the file. This only requires SSH access to the server.

See: https://documentation.suse.com/sles/15-SP1/html/SLES-all/cha-adm-support.html