Dell EMC SmartFabric OS10 User Guide Release 10.5.0

Configure contact details in SUPPORT-ASSIST mode. You can set the name, email addresses, phone, and preferred contact method.

1. (Required) Enter the contact name in SUPPORT-ASSIST mode.

   OS10(config)# support-assist
   OS10(conf-support-assist)# contact-company name ExampleCompanyName
   OS10(conf-support-assist-ExampleCompanyName)# contact-person first firstname last lastname

2. (Required) Enter the email addresses in SUPPORT-ASSIST mode.

   OS10(conf-support-assist-ExampleCompanyName)# email-address primary email-address [alternate alternate-email-address]

   You can optionally configure an alternate email address.

3. (Optional) Enter the preferred contact method in SUPPORT-ASSIST mode.

   OS10(conf-support-assist-ExampleCompanyName-firstnamelastname)# preferred-method {email | phone | no-contact}

4. (Required) Enter a contact phone number in SUPPORT-ASSIST mode. Minimum length of phone number is nine digits.

   OS10(conf-support-assist-ExampleCompanyName)# phone primary number [alternate number]

   You can optionally configure an alternate phone number.

Configure contact details

OS10(config)# support-assist
OS10(conf-support-assist)# contact-company name ExampleCompanyName
OS10(conf-support-assist-ExampleCompanyName)# contact-person first Firstname last Lastname
OS10(conf-support-assist-ExampleCompanyName)# email-address primary youremail@example.com alternate alternate_email@example.com 
OS10(conf-support-assist-ExampleCompanyName-FirstnameLastname)# preferred-method email
OS10(conf-support-assist-ExampleCompanyName)# phone primary 000-123-4567 alternate 123-456-7890