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PowerProtect Data Manager 19.16 Virtual Machine User Guide

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File-level restores

You can use PowerProtect Data Manager to perform restore operations at the file level.

The VM Direct agent is installed automatically during a file-level restore, but you can choose to manually install it before performing a file-level restore. Manually installing the agent allows the user account performing the file-level restore to have different permissions from the user account installing the agent. The VM Direct agent facilitates the mounting and unmounting of disks and the browsing of files in the destination virtual machine and the backup copy. Before the file-level restore session completes, the VM Direct agent waits for the target share to be unmounted, which might take several seconds. Once the unmount is successful, the session ends.

NOTE: In some installation paths, application messages, and log files, the VM Direct agent is named the vProxy Agent.

There are two methods of restoring individual virtual machine files within the PowerProtect Data Manager UI:

  • Using the File Level Restore wizard
  • Using the File Search functionality

Limitations

You cannot perform a file-level restore of files from a backup copy when the backup excluded the following disks:

  • A disk that is part of a Logical Volume Manager (LVM) disk on a Linux file system.
  • A disk that is part of a dynamic disk on a Windows file system.

If the files were on a disk that was not excluded from the backup copy, perform the following steps to restore them:

  1. Perform an Instant Access restore of the virtual machine.
  2. Manually copy the required files from the temporary virtual machine to the target virtual machine.

If the files were on a disk that was excluded from the backup copy, they cannot be restored.

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