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PowerProtect Data Manager 19.16 Virtual Machine User Guide

Network connection issues with cloud-based deployments after restore of virtual machine with NSX-T VDS port groups

A network connection cannot be established with VMC, AVS, GCVE, or VMware Cloud on Dell deployments after performing a restore of virtual machines with NSX-T VDS port groups. This issue occurs even when the Connect at Power On option is selected in the Networks page of the PowerProtect Data Manager UI Restore wizard.

This issue is only applicable when the source virtual machine is already running in the VMC vCenter. VMware is investigating the issue, and a fix might be provided in the future. Until a fix is made available, perform the following as a workaround to reconnect the restored virtual machines to the NSX-T VDS port group:

  1. In the vSphere Client, right-click the restored virtual machine and select Edit Settings.
  2. Change the network of the vNIC to a different NSX-T VDS port group, and then click OK to save the changes to exit the window.
  3. Right-click the restored virtual machine and select Edit Settings again.
  4. Change the network of the vNIC back to the original NSX-T VDS port group.
  5. Select Connected and Connect at power on, and then click OK.

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