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Dell Shared PowerEdge RAID Controller (PERC) 8 For Dell PowerEdge VRTX Systems User’s Guide

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Shared PERC 8 card boots into safe mode

In the event of some failure conditions encountered at boot, Shared PERC 8 boots with restricted capability in safe mode without user intervention. In such a condition Shared PERC 8 reports all configured disk drives as Foreign to the management application. The Dell Chassis Management Controller (CMC) displays events generated by the Shared PERC 8 card indicating the reason for booting into safe mode. The following table details the conditions and the corresponding event notifications that are reported to the CMC.
Table 1. Conditions and the corresponding event notifications reported to the CMC
Category Event Reported To the CMC Description of the Failure Corrective Action
Pinned Cache Controller cache pinned for missing or offline VDs: %s The Shared PERC 8 card preserves dirty cache for a virtual disk that transitioned to offline or was deleted due to missing physical disks. You can restore the preserved cache to the virtual disk once the original drives are re-inserted and the foreign configuration is imported.
SAS Discovery Controller booted to safe mode due to critical errors Critical Error during boot - On-board expander FW or mfg image is corrupted - reflash image This issue occurs if expanders are not detected. Reseat and cable the expanders.
  Critical Error during boot - NVDATA image is invalid - reflash NVDATA image The NVData image is invalid. Contact Dell Technical Support.

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