If you experience an issue with the system, run the system diagnostics before contacting Dell for technical support. The purpose of running system diagnostics is to test the system hardware without using additional equipment or risking data loss. If you are unable to fix the issue yourself, service and support personnel can use the diagnostics results to help you solve the issue.
The Dell Embedded System Diagnostics is also known as Enhanced Preboot System Assessment (ePSA) diagnostics.
The Embedded System Diagnostics provide options for particular device groups or devices allowing you to:
Run tests automatically or in an interactive mode.
Repeat tests
Display or save test results.
Run thorough tests to introduce additional test options to provide extra information about one or more failed devices.
View status messages that inform you whether the tests are completed successfully.
View error messages that inform you of issues encountered during testing.
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