Article Number: 000139263
(Figure.1 Dell G5 5590 Front View)
Some owners have reported that the keyboard backlight on their Dell G5 5590 notebook doesn’t respond when using the Fn + F10 key keyboard shortcut, or that it takes time to activate the keyboard function keys (hotkeys) after the system starts up.
This article will take you through important information you should know about the backlit keyboards available on the G5 5590 notebook and our recommended troubleshooting to help you identify a keyboard issue.
There are currently three keyboard options available for the G5 5590 system, knowing which one is in your system can tell you what you can expect it to be capable of:
(Table.1 Keyboard type and function)
|Keyboard Type||Backlight Function|
|Standard non-backlit keyboard||There is no backlight function|
|Standard backlit keyboard - Bluelight (Optional)||The Fn + F10 key combination works in the BIOS and the Operating System|
|Four-zone RGB (Red/Green/Blue) backlit keyboard (Optional)||Hotkey doesn't work outside of the Operating System and can only be adjusted in the AWCC utility|
Expected behaviour for a keyboard backlight on the Dell G5 5590 notebook:
If your keyboard is behaving differently from what is described above or you are experiencing a different keyboard fault, Please choose the appropriate troubleshooting article from the following link pages that are most relevant for this system:
Dell G5 15 5590
10 Apr 2021