VxRail: ESXi Host Failed to Enter Name Namespaces Maintenance Mode
Summary: Entering or exiting maintenance mode through the vSphere Web Client is not possible. This occurs after an upgrade or patch of the internal or external vCenter, to a version in the 7.0 family. ...
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Symptoms
Entering or exiting maintenance mode through the vSphere Web Client is not possible.
This occurs after an upgrade or patch of the internal or external vCenter, to a version in the 7.0 family.
When connecting to vCenter through SSH or telnet and checking services, it returns:
service-control --status --all STOPPED: wcp
vCenter vpxd.log:
WCP enterMaintenanceMode vAPI returns error: Error: --> com.vmware.vapi.std.errors.unauthenticated --> Messages: --> vapi.security.authentication.invalid<Unable to authenticate user> Failed to delete vAPI session. Error: --> Error: --> com.vmware.vapi.std.errors.unauthenticated --> Messages: --> vapi.security.authentication.invalid<Unable to authenticate user>
Cause
In the version 7.0 family of vCenter, the WCP-Service handles maintenance operations. The configuration file for that service may be missing port information after an upgrade or patch of the vCenter.
Resolution
To resolve this issue:
- Create a Snapshot of the vCenter and then ssh to vCenter as root.
- Create a backup of
/etc/vmware/wcp/wcpsvc.yamlby command:
cp /etc/vmware/wcp/wcpsvc.yaml /etc/vmware/wcp/wcpsvc.yaml.bak
- Change this line
rhttpproxy_port: {rhttpproxy.ext.port2}in the above YAML file to rhttpproxy_port: 443 - Start the WCP-service with the command:
service-control --start wcp
If the above actions do not solve the issue, check Broadcom Article .
Affected Products
VxRail, VxRail Appliance Series, VxRail SoftwareArticle Properties
Article Number: 000192615
Article Type: Solution
Last Modified: 22 May 2025
Version: 7
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